To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.
Closing date: Ongoing
Location: Mbabane, SZ
Job Responsibilities
- Action stakeholder requests by capturing and processing the administration request on the relevant system.
- Action vendor invoice payments by capturing and processing the data on the relevant system.
- Perform reconciliations from Supplier invoice and general ledger accounts by comparing with the supporting documents and Management Information Systems (MIS).
- Compile a catalogue of services by allocating costs per product.
- Ensure recovery of costs for services rendered by maintaining and monitoring the transfer pricing system.
- Ensure delivery of value for services rendered by utilizing product MIS as input into vendor engagement meetings for the purpose of driving down costs.
- Contribute to efficient budget compilation by applying statistical growth information to financial expenditure requirements.
- Minimize financial and reputational risk by ensuring accuracy of processing activities.
- Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.
- Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
- Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
- Ensure to verify and authenticate reports, data, and transactions by physically extracting, generating and checking reports from the system.
- Verify client information on systems in accordance with Nedbank policies and FICA rules.
- Escalate anomalies where cases or call records not found or if there a mismatch of accounts are not logged by emailing Team Manager.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
People Specification
Self Driven
Essential Qualifications – NQF Level
- Diploma
- Professional Qualifications/Honour’s Degree
Preferred Qualification
Financial Management / Procurement
Minimum Experience Level
1-3 years.
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business terms and definitions
- Data analysis
- Relevant regulatory knowledge
- Business writing skills
- Product Knowledge
- Relevant system knowledge
- Governance, risk and controls
Behavioural Competencies
- Communication
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
