Jobs
Absa Bank is recruiting: Agent/Call Centre Inbound & Outbound
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Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Closing date: Ongoing
Location: Johannesburg
Job Description
Achieve contracted service level agreements: By being available to cardholders, branches and merchants in order to serve as informational support. | Customer Experience:
To provide service excellence and achieve customer satisfaction | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
EducationFurther Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)