The successful candidate will be responsible for ensuring guests and residents are served with professionalism, efficiency, and courtesy.
Closing date: Ongoing
Location: Somerset West, Western Cape
Job duties include, but are not limited to the following:
- Changing table linen as required and ensuring dirty or damaged linen is counted and exchanged for clean, usable items.
- Cleaning and refilling cruet and condiment sets.
- Setting tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair.
- Maintain designated areas to meet required hygiene standards
- Have thorough knowledge of all menu items to confidently recommend or explain options to residents.
- Serving food and beverages in accordance with laid-down standards, maintaining a professional and courteous demeanor.
- Practicing excellent customer relations at all times, accommodating resident needs without inconveniencing other guests.
- Handling customer complaints effectively and reporting all complaints to the manager.
- Assisting with daily, weekly and monthly stock audits, reporting variances or breakages to your manager.
- Restock and replenish bar inventory and supplies.
- Ensuring accurate billing of orders and reporting any errors to the manager.
- Maintaining high standards of personal hygiene and grooming.
- Be willing to assist outside of normal working hours with private events as required.
Experience and knowledge:
- Proven experience as Waiter
- Bartending and Barista experience advantageous
- Excellent customer service skills
- Ability to work as part of a team
- Knowledge of serving etiquette and basic wine knowledge
Skills and Attributes:
- Excellent interpersonal and communication skills
- Demonstrates a sense of urgency
- Dedicated team player and positive attitude
- Focuses on achieving excellence and maintaining high-quality standards
Specific Requirements:
- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
