QPro Feeds has a vacant post for an Orders Clerk to be based in Bethlehem, Free State
Closing date: Ongoing
Location: Bethlehem, Free State
JOB PURPOSE:
- Responsible for the creating and processing of sales orders received from clients on a daily basis on NAV.
- Open and manage weighbridge tickets on NAV.
- Updating the load sheets and production planning sheet daily.
- Coordinating daily sales, schedules, and administrational duties with the warehouse and Marketing teams.
- Handling customer inquiries and issue sales credit notes.
- Purchase orders, invoicing and related administration.
- Use Vendor reconciliation app to do vendor reconciliations.
QUALIFICATION & EXPERIENCE:
- Grade 12
- Minimum 3-5 years’ experience in Sales Administration.
KEY RESPONSIBILITIES:
- Obtain and verify New Customer application documentation.
- Open new Customer accounts on NAV.
- Manage and maintain Company’s Customer and client Data Base.
- Maintain records of trade agreements, correspondence, and special prices.
- Open Sales orders on NAV for Customer orders.
- Verify customer information, delivery date, time and transporter information are correct.
- Maintain all open orders on NAV.
- Act as the primary internal point of contact for customers, marketers and managers.
- Ensure the smooth running of sales process.
- Administration of customer suggestions and complaints by the customers and report them to the production department (Customer complaint management).
- Processing of customer invoices, when applicable.
- Follow-up on short payments.
- Obtain all signed POD’s from Transporters: Customer copy, Dispatch copy, security copy and weighbridge ticket.
- Ensure all documents are attached to the POD: Dispatch, security, and weighbridge ticket.
- Scan all signed POD’s and attach unto sales order on NAV.
- Follow-up on all POD queries.
- Process credit notes on sales and authorized discounts granted.
- Ensure all supported documents are attached.
- Continues follow-up on all discrepancies.
- Open and Invoice Purchase orders on NAV.
- Link the SO and PO for the load, ensure the tariff and weight is correct.
- Attach all necessary documents.
- Request vendor invoices and statements.
- Create vendor reconciliations.
- Continuous liaison with internal departments and suppliers regarding relevant transactions.
- Deal with suppliers and resolve all outstanding queries timeously.
- Manage open purchase orders daily.
SKILLS:
- Must be fluent in Afrikaans and English, writing and speaking.
- Must be able to work overtime and be available after hours to meet business requirements.
- People skills and team player.
- Mathematical and analytical skills.
- Planning, organizing, and control skills.
- Accuracy and precision.
- Computer literate: Microsoft Office (Intermediate)
- Customer orientated: Internal and external customers.
- Good communication skills.
- Ability to work under pressure.
- Ability to prioritize and work on your own initiative self-confident.
OTHER INFORMATION:
- The company can expire jobs at any time at their own discretion.
- VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment.
- VKB Group is an equal opportunity employer. VKB Group’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to VKB Group’s Employment Equity & Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities
- Things to take note of when applying through our Career Portal.
- Use Google Chrome when accessing the portal
- Clear copy of your CV in either PDF or Word
- The CV should not have handwriting on the document
- NB! Only Submit your CV on the Upload CV section of the application form and not a PDF that includes other documents such as ID, Driver’s License and other documents. The application form will make provision for the candidate to upload supporting documents.
- When uploading profile picture, make sure the minimum size uploaded is 300 x 300px
