Capitec Bank is on the lookout for energetic, self-motivated individuals who share passion for service in the banking industry.
Closing date: Ongoing
Location: Bellville, Western Cape, ZA
Purpose Statement
- To minimise risk and financial losses for both Merchants and the Bank by:
- Investigating and analysing complex financial queries and disputes that cannot be resolved by the call centre (and provide feedback to clients).
- Reconciling suspense (user nominated) accounts and to prepare the unpaid exception report for Merchant Collections to collect on returned debit orders.
- Providing excellent client services to the merchant network by defending their case.
Experience
Minimun:
- 1 – 2 years’ experience in a Financial role within a financial / business environment
- Proven experience in financial reconciliations
- Experience in SAP procurement
Ideal:
- 2+ years’ years’ experience in a Financial role within a banking / business environment
- 1 years accounting experience in a banking environment
- Proven experience in financial reconciliations
- Experience in SAP procurement
Qualifications (Minimum)
- A relevant tertiary qualification in Finance or Accounting – Financial Accounting
Qualifications (Ideal or Preferred)
- Bachelor’s Degree in Finance or Accounting – Financial Accounting
Knowledge
Minimum:
- Card transaction Merchant processes
- Customer care and service protocol
- Financial management principles
Ideal:
- Banking operating systems:
- Postilion Realtime Framework
- Postilion Office
- MAS
- Standard Bank Links (SBL)
- Bancs Core (Mercantile)
- Processes:
- Lost /Stolen Terminal Stock
- Merchant Admin – Merchant Unpaid Process
- Merchant Administration – Financial Administration Procedure
- Merchant Pricing Policy (including annexures)
- Merchant Fees and Settlement Procedure for Card Services: Merchant Admin
Skills
- Attention to Detail
- Decision making skills
- Numerical Reasoning skills
- Planning, organising and coordination skills
- Problem solving skills
Conditions of Employment
- Clear criminal and credit record
