Nedbank is currently holding ×94 open posts and inviting interested and qualifying candidates to apply
Closing date: Ongoing
Location: South Africa
Job Responsibilities
Nedbank Goals:
- Grow market share; ensure client acquisition, retention and cross-selling of bank products.
- Support the achievement of the business strategy, objectives and values.
- Achieve entrenched sales objectives and targets for branch/ market.
- Manage all sales related leads efficiently and timeously .
- Ensure branch/ market operational effectiveness through the uptime of all devices in Self-service, Phygital and Semi-assisted zones; the Automatic Teller Machines/ Intelligent Depositors and the Self-Service Kiosks.
- Drive needs-based selling through the sales staff.
- Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
Essential Qualifications – NQF Level
- Diploma
Preferred Qualification
An approved FAIS qualification (i.e. Banking or Sales)
Minimum Experience Level
- Must have 1 – 2 years Sales and service banking experience
Technical / Professional Knowledge
- Relevant regulatory knowledge
- Customer service principles
- Staff resource planning
- Change management
- Governance, Risk and Controls
- Nedbank policies and procedures
Behavioural Competencies
- Coaching the Sales Team
- Delegation and Empowerment
- Motivating the Sales Team
- Creating a Culture of Trust
- Building Customer Relationships
- Guiding Sales Transformation
- Broadening Business Value
