OUTsurance OSS Hastings Learnership 2026: 18-Month Opportunity for Unemployed Youth in Centurion

SAPlug12 weeks ago

0 4 minutes read

Old Mutual Trainee Call Centre Agent 2026

Applications are now open for the OUTsurance OSS Hastings Learnership 2026 in Centurion. This 18-month programme offers unemployed South African youth valuable workplace experience in customer service, call centre operations, and the insurance industry.

OUTsurance Opens Applications for Its 18-Month OSS Hastings Learnership Programme

Young South Africans looking to gain valuable workplace experience and build a future in the financial services industry now have an exciting opportunity through the OUTsurance OSS Hastings Learnership Programme 2026.

Based in Centurion, this structured 18-month learnership is specifically designed for unemployed youth who are eager to develop practical workplace skills while gaining exposure to the fast-paced world of customer service, call centre operations, and insurance.

As one of South Africa’s most recognised insurance brands, OUTsurance continues to invest in youth development by creating opportunities that help bridge the gap between education and employment.

About OUTsurance

For nearly three decades, OUTsurance has been at the forefront of innovation in South Africa’s insurance sector. The company has earned a reputation for combining advanced digital solutions with a strong customer-focused approach.

Its continued growth and success have been driven by a commitment to excellence, innovation, and the development of talented individuals who contribute to the organisation’s vibrant culture.

The company believes in creating opportunities for young people to gain meaningful workplace experience while equipping them with skills that can support long-term career success.

What Is the OSS Hastings Learnership?

The OSS Hastings Learnership is a structured work-based learning programme aimed at unemployed youth who wish to gain practical experience within a professional environment.

Unlike traditional employment, a learnership combines workplace exposure with formal training, allowing participants to develop both theoretical knowledge and practical skills.

Throughout the 18-month programme, learners will gain experience in customer engagement, communication, service delivery, and call centre operations while building a solid understanding of the insurance and financial services sector.

The programme is ideal for individuals who have a passion for helping people, enjoy communication-based roles, and want to establish a career within a growing industry.

What Participants Can Expect

Successful applicants will enter into a fixed-term learnership agreement with OUTsurance and receive structured training throughout the programme.

Participants will gain:

Valuable workplace experience
Exposure to call centre operations
Professional customer service skills
Knowledge of the financial and insurance industry
Formal training and development opportunities
Improved communication and problem-solving abilities
Industry-relevant work experience that can enhance future employability

The programme is designed to prepare young people for future opportunities within customer service, insurance, and broader financial services careers.

Work Schedule and Training Structure

The learnership follows a roster-based work schedule that reflects the operational requirements of the business.

Participants will be expected to work:

Friday to Monday shifts
Saturdays
Sundays
Public holidays when scheduled, excluding UK public holidays

Learners will receive two weekdays off, which may fall on Tuesday, Wednesday, or Thursday depending on the schedule.

Importantly, one day every week will be dedicated to on-site training and qualification-related learning activities, ensuring that participants continue to build both theoretical and practical competencies throughout the programme.

This blended approach helps learners develop workplace readiness while receiving continuous skills development.

Skills and Competencies OUTsurance Is Looking For

OUTsurance is seeking motivated young individuals who demonstrate strong personal and professional qualities.

Successful candidates should possess:

Strong Interpersonal Skills

Participants must be able to build positive relationships and communicate effectively with colleagues and customers.

Initiative

The ability to take ownership of tasks and demonstrate a proactive attitude is highly valued.

Professionalism

Learners are expected to conduct themselves professionally in all workplace interactions.

Adaptability

The insurance industry is constantly evolving, making flexibility and willingness to embrace change essential qualities.

Stress Management and Multitasking

Call centre environments often require individuals to manage multiple responsibilities simultaneously while maintaining service quality.

Effective Communication

Clear verbal and written communication skills are critical for success in customer-facing roles.

Desire to Learn

A positive attitude and commitment to personal development are among the most important qualities sought by the company.

Minimum Requirements

To qualify for the OSS Hastings Learnership Programme, applicants must meet the following requirements:

Must have a Matric certificate
Must be computer literate, including Microsoft Office
No previous work experience is required
Must be a South African citizen
Must be between 18 and 35 years old
Must have been unemployed during the previous six months

The fact that no prior work experience is required makes this opportunity particularly attractive to recent school leavers and young job seekers entering the labour market.

Why This Learnership Matters

South Africa continues to face significant youth unemployment challenges, making workplace experience one of the most valuable assets for young people seeking employment.

Programmes such as the OUTsurance OSS Hastings Learnership provide participants with:

Industry exposure
Professional development
Practical workplace skills
Enhanced employability
Opportunities to build professional networks
A pathway into the insurance and financial services sectors

Many employers place significant value on practical experience, making learnerships an effective stepping stone toward future employment opportunities.

Employment Equity and Inclusion

OUTsurance remains committed to transformation and diversity in the workplace.

In line with the company’s Employment Equity objectives, preference may be given to suitably qualified candidates from designated groups who meet the programme requirements.

This commitment supports broader efforts to create inclusive opportunities within South Africa’s financial services industry.

Programme Summary

Programme Details	Information
Programme	OSS Hastings Learnership
Company	OUTsurance
Location	Centurion, Gauteng
Duration	18 Months
Industry	Insurance and Financial Services
Minimum Qualification	Matric
Experience Required	None
Age Requirement	18 – 35 Years
Employment Type	Learnership Agreement
Eligibility	South African Citizens

Final Thoughts

The OUTsurance OSS Hastings Learnership 2026 offers an excellent opportunity for unemployed South African youth to gain practical experience in a professional environment while developing skills that are highly valued within the financial services sector.

Through structured training, workplace exposure, and continuous learning, participants will be able to build confidence, strengthen their employability, and gain valuable insight into one of South Africa’s leading insurance companies.

For young people seeking a pathway into customer service, call centre operations, or the insurance industry, this 18-month learnership could be the ideal starting point for a rewarding career journey.

APPLY VIA THE OFFICIAL WEBSITE

Get the latest jobs, internships, bursaries, and remote opportunities delivered instantly.
Follow our channels and never miss an update.