OPFA Information and Records Administration Intern 2026: 12-Month Graduate Opportunity in Pretoria

The Office of the Pension Funds Adjudicator (OPFA) is recruiting an Information and Records Administration Intern in Pretoria for a 12-month contract. Learn about the requirements, responsibilities, benefits, and application process before the closing date of 28 July 2026.

OPFA Opens Applications for Information and Records Administration Internship in Pretoria

Graduates seeking practical workplace experience in information management, archives, records administration, and registry services now have an exciting opportunity to launch their careers with the Office of the Pension Funds Adjudicator (OPFA).

The organisation has announced applications for its Information and Records Administration Intern position based in Pretoria, offering a 12-month contract designed to provide hands-on exposure to records management and administrative operations within a professional public sector environment.

This internship presents an ideal opportunity for graduates who are passionate about information governance, document management, archives administration, and customer service while gaining valuable experience in a respected organisation.

Applications close on 28 July 2026.

About the Office of the Pension Funds Adjudicator

The Office of the Pension Funds Adjudicator (OPFA) plays an important role within South Africa’s retirement funds sector. The organisation is responsible for resolving disputes relating to pension funds in a fair, efficient, and cost-effective manner.

As part of its commitment to operational excellence and effective information management, OPFA maintains extensive records and documentation systems that support its regulatory and adjudication functions. The Information and Records Administration Internship provides graduates with an opportunity to contribute to these critical functions while developing professional skills.

An Opportunity to Build a Career in Information and Records Management

Modern organisations rely heavily on effective records management systems to ensure compliance, accountability, transparency, and efficient service delivery.

The Information and Records Administration Intern will become part of the Information and Records Centre, supporting the management of both physical and electronic records while ensuring that important information is accurately captured, stored, tracked, and maintained.

This role offers exposure to records administration, registry operations, document management systems, stakeholder support, and information governance practices.

For graduates interested in pursuing careers in archives management, records administration, information science, or document control, this internship provides a strong foundation for future professional growth.

Key Responsibilities of the Internship

The successful candidate will be involved in a variety of administrative and records management activities designed to provide practical workplace experience.

Records Management and Filing

One of the primary responsibilities of the intern will be supporting records administration activities throughout the organisation.

Tasks include:

• Receiving and capturing records.
• Sorting and classifying documents.
• Filing physical records.
• Managing electronic records.
• Following approved records management procedures.
• Maintaining accurate filing systems.

Through these activities, the intern will gain a comprehensive understanding of professional records management practices.

Registry Administration Support

The intern will also assist with daily registry operations.

Responsibilities include:

• Receiving official correspondence.
• Recording incoming documents.
• Tracking documentation.
• Distributing correspondence.
• Dispatching official records.
• Monitoring document movement within the organisation.

These functions are essential for ensuring that information reaches the correct departments efficiently and securely.

Determination Registration and Tracking

As part of OPFA’s core operations, the organisation processes various determinations and official decisions.

The intern will assist by:

• Registering determinations.
• Tracking documentation.
• Maintaining filing systems.
• Supporting document administration processes.
• Ensuring records remain accessible and properly organised.

This experience provides valuable insight into regulatory and administrative workflows.

Electronic Records and Digital Document Management

The increasing importance of digital information management makes this aspect of the role particularly valuable.

The intern will assist with:

• Scanning documents.
• Indexing records.
• Naming electronic files.
• Uploading information to approved systems.
• Saving records in designated electronic folders.
• Maintaining document management standards.

These activities provide practical exposure to modern information management technologies and digital records systems.

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Stakeholder Support and Customer Service

The role also includes interaction with internal and external stakeholders.

The intern will:

• Respond to information requests.
• Assist visitors and users of the Information and Records Centre.
• Provide authorised information when required.
• Direct enquiries to appropriate officials.
• Escalate complex matters where necessary.

These responsibilities help develop professional communication and customer service skills that are valuable across multiple industries.

Administrative Support

Additional duties include:

• Maintaining registers.
• Updating tracking logs.
• Preparing administrative reports.
• Supporting Information and Records Centre staff.
• Assisting with day-to-day operational activities.

This broad exposure helps interns understand how records management supports organisational effectiveness.

Who Should Apply?

The internship is specifically designed for graduates and individuals who have recently completed relevant studies.

Suitable applicants should possess a qualification or academic background in:

• Information Science.
• Library and Information Science.
• Archives and Records Management.

Applicants who have completed modules in the following areas may have an added advantage:

• Records Management.
• Archives Management.
• Information Management.
• Document Management.

The organisation is seeking candidates who demonstrate strong organisational skills, professionalism, reliability, and attention to detail.

Preferred Skills and Personal Attributes

Successful candidates are expected to possess several important qualities.

These include:

• Strong attention to detail.
• Excellent organisational abilities.
• Integrity and professionalism.
• Ability to manage confidential information.
• Good communication skills.
• Customer service orientation.
• Teamwork abilities.
• Deadline-driven work ethic.
• Willingness to learn and develop professionally.

Although previous exposure to records administration, filing, scanning, customer service, or office administration may be advantageous, no prior experience in information and records administration is required.

This makes the internship particularly suitable for recent graduates entering the workforce for the first time.

Internship Duration

The Information and Records Administration Internship is offered as a:

12-Month Contract

During this period, the successful candidate will gain structured workplace exposure and practical experience within the Information and Records Centre.

Location

The internship is based in:

Pretoria, Gauteng, South Africa

This provides graduates with an opportunity to gain experience in a professional office environment within South Africa’s administrative capital.

Commitment to Diversity and Inclusion

The OPFA promotes diversity, inclusion, and equal opportunity employment.

The organisation strongly encourages applications from persons living with disabilities and remains committed to creating a workplace environment that reflects South Africa’s diverse workforce.

How to Apply

Interested candidates should submit their applications through the OPFA vacancies portal.

Applicants are required to provide:

• A comprehensive CV or resume.
• Academic qualifications.
• Supporting documentation.
• Any additional relevant documents requested by the organisation.

Applications can be submitted through the official OPFA careers page.

Application Deadline

Closing Date: 28 July 2026

Applicants are encouraged to submit their applications as early as possible to avoid missing the deadline.

A Valuable First Step into Information Management Careers

As organisations increasingly rely on effective information governance and records management systems, professionals with skills in archives administration, records management, and information services continue to be in demand.

The OPFA Information and Records Administration Internship offers graduates an excellent opportunity to gain practical workplace experience, build professional skills, and develop a strong understanding of information management within a professional regulatory environment.

For graduates looking to establish a career in records management, archives administration, document control, information science, or public sector administration, this internship provides a valuable stepping stone toward long-term career success.

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