Amani Psychology Wellness and Consulting is recruiting a full-time remote Practice Administrator. Apply by 22 April 2026 for this work-from-home healthcare administration role.
Introduction
Amani Psychology Wellness and Consulting has announced a new hiring opportunity for a Practice Administrator. This full-time work-from-home position offers candidates the chance to join a growing mental health practice dedicated to delivering ethical, professional, and client-centred psychological services.
The organisation emphasizes confidentiality, compassion, and excellence in service delivery. This role is ideal for candidates with strong administrative skills, emotional intelligence, and the ability to work independently in a remote environment.
About the Role
The Practice Administrator will play a central role in managing daily administrative operations within the mental health practice. The position is fully remote, requiring candidates to maintain a professional home workspace and reliable internet connection.
The successful candidate will oversee appointment scheduling, manage client communication, and ensure smooth administrative processes. The role also includes handling billing, invoicing, and insurance-related claims, which are essential for maintaining efficient practice operations.
This position is suited for individuals who are organised, detail-oriented, and capable of handling confidential information responsibly.
Key Responsibilities
The Practice Administrator will oversee appointment scheduling and manage the client intake process. This includes coordinating bookings, confirming appointments, and ensuring that new clients complete required documentation.
The role involves handling billing and invoicing, including managing medical aid or insurance claims. The administrator will ensure timely payments and maintain accurate client accounts. These responsibilities require strong attention to detail and familiarity with financial administration processes.
Another key duty is maintaining accurate filing systems, both electronic and manual. The successful candidate will manage confidential client records in line with regulatory requirements such as HPCSA and POPIA standards. This ensures compliance with ethical and legal obligations within the mental health sector.
The administrator will also manage staff schedules and assist with performance reviews. Additional responsibilities include handling client communication via phone, email, and virtual platforms, as well as monitoring and responding to practice emails.
Required Skills and Competencies
Candidates must demonstrate excellent verbal and written communication skills and be fluent in English. Multilingual ability will be considered a strong advantage, especially when interacting with diverse clients.
Strong administrative, organisational, and filing skills are essential for success in this role. Applicants should be able to create, manage, and retrieve records accurately. High emotional intelligence and empathy are also required, given the sensitive nature of mental health services.
Attention to detail is critical, as the role involves managing confidential information. Candidates should also have strong time-management skills, the ability to multitask, and problem-solving capabilities. Digital literacy and confidence in using online systems are necessary for remote work.
Applicants must have reliable WiFi connectivity and a quiet, professional home environment suitable for client communication. The ability to work independently and manage full-time responsibilities remotely is also essential.
Added Advantages
Candidates with administrative or office management-related qualifications will have an advantage. Previous experience in healthcare or mental health administration is also beneficial. Familiarity with ethical standards, confidential record-keeping, and medical aid processes will strengthen applications.
Knowledge of the Hatfield area in Pretoria is considered an added advantage, although the position remains remote.
Work Environment
The remote nature of the role provides flexibility while requiring professionalism and accountability. The successful candidate will interact with clients and staff virtually, ensuring efficient communication and coordination.
This role offers the opportunity to contribute to a growing mental health practice while working from home. Candidates must demonstrate reliability, professionalism, and the ability to maintain confidentiality at all times.
Application Process
Interested candidates should submit their Curriculum Vitae and a cover letter outlining their suitability for the role. Applications must be sent via email to [email protected].
Applicants are encouraged to ensure that their documents highlight relevant administrative experience, remote work capability, and communication skills.
Closing Date
The deadline for applications is 22 April 2026. Candidates are encouraged to apply before the closing date to ensure consideration.
Final Thoughts
The Practice Administrator role at Amani Psychology Wellness and Consulting offers an excellent opportunity for experienced administrators seeking remote work within the healthcare sector. With responsibilities spanning scheduling, billing, compliance, and communication, the role provides meaningful involvement in supporting mental health services.
Candidates with strong organisational skills, emotional intelligence, and remote work capability are encouraged to apply before the deadline.
Applications must be sent via email to [email protected].
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