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merSETA is Hiring for Client Liaison Officer

Explore the Client Liaison Officer vacancy at merSETA in Limpopo & Mpumalanga. Learn about salary, requirements, responsibilities, and how to apply before 6 May 2026.


The Manufacturing, Engineering and Related Services Sector Education and Training Authority (merSETA) has announced a compelling career opportunity for a Client Liaison Officer (C4) within its Client Service Division. This role, based in the Limpopo and Mpumalanga regional office, offers professionals a chance to contribute meaningfully to South Africaโ€™s skills development agenda while advancing their careers in a structured and impactful environment.

A Strategic Role in Skills Development

Established under the Skills Development Act, merSETA plays a pivotal role in strengthening workforce capabilities across key industrial sectors, including engineering, manufacturing, automotive, and plastics. The Client Liaison Officer position is central to this mandate, acting as a bridge between the authority and industry stakeholders.

The successful candidate will be responsible for facilitating and implementing client service strategies aimed at improving access to training opportunities. This includes supporting enterprises in meeting compliance requirements, accessing grants, and participating in structured learning interventions that enhance workforce readiness.

Competitive Salary and Contract Structure

The role offers a competitive annual salary ranging from R598,619.29 to R728,213.47, aligned with the SETA licence term under a fixed-term contract. This positions the opportunity as both financially rewarding and professionally enriching, particularly for candidates with experience in client liaison, training, or technical sectors.

Key Responsibilities

In executing their duties, the Client Liaison Officer will engage in a variety of high-impact activities. These include guiding companies through the development and implementation of mandatory grant processes, ensuring compliance with quality assurance frameworks, and promoting participation in training partnerships.

The role also requires monitoring learning interventions to ensure continuous progress, identifying gaps, and providing advisory support to employers. Additionally, the officer will play a key role in marketing merSETA initiatives, supporting community-based training programmes, and compiling detailed reports to inform strategic decisions.

Another critical aspect of the role involves assisting organisations in accessing both mandatory and discretionary grants, ensuring alignment with prescribed criteria and facilitating the implementation of Memorandums of Agreement (MoAs).

Qualifications and Experience Requirements

To qualify, applicants must hold a three-year Diploma (NQF Level 6) in a relevant field such as Engineering, Business Administration, Project Management, Human Resources, or Occupationally Directed Education, Training and Development (ODETD).

A minimum of four yearsโ€™ experience in a client liaison environment, particularly within a technical or engineering-related field, is required. Candidates with a Bachelorโ€™s Degree (NQF Level 7) or those who are qualified artisans will have a distinct advantage, especially if they possess over five years of relevant experience.

Essential Skills and Competencies

The ideal candidate will demonstrate strong collaboration and project management capabilities, coupled with excellent relationship management skills. Proficiency in Microsoft Office and a high level of attention to detail are essential for managing reporting and compliance requirements.

A sound understanding of the skills development landscape, including relevant legislation, is also critical. Strong communication skillsโ€”both written and verbalโ€”are necessary to engage effectively with stakeholders across various sectors.

Additionally, candidates must possess a valid driverโ€™s license and have access to their own reliable transport, as the role may require travel within the region.

Driving Impact Through Partnerships

One of the defining aspects of this role is its focus on building sustainable partnerships. The Client Liaison Officer will work closely with companies, training providers, and community organisations to expand access to skills development initiatives, particularly in underserved rural and farming areas.

By identifying best practices and supporting capacity-building initiatives, the officer will contribute to long-term economic growth and workforce transformation in South Africa.

Application Process and Deadline

Interested candidates must submit a fully completed merSETA Job Application Form, along with a detailed CV. Applications should clearly quote the reference number CLO/LM/06/05/26 in the subject line and be sent to the designated recruitment email.

Failure to follow application instructionsโ€”such as omitting the application form or reference numberโ€”will result in automatic disqualification.

The closing date for applications is 06 May 2026. Only shortlisted candidates will be contacted, and applicants who do not receive feedback within two months should consider their application unsuccessful.

Commitment to Equity and Inclusion

merSETA is committed to employment equity and transformation. Preference will be given to suitably qualified candidates from designated groups, including individuals living with disabilities, in line with the organisationโ€™s Employment Equity Plan.

Final Thoughts

This opportunity at merSETA represents more than just a jobโ€”it is a chance to play a strategic role in shaping South Africaโ€™s workforce and driving inclusive economic development. For professionals with a passion for skills development, stakeholder engagement, and industry transformation, the Client Liaison Officer position offers a meaningful and rewarding career path.

Aspiring applicants are encouraged to prepare their documentation carefully and apply ahead of the deadline to secure a chance at joining one of South Africaโ€™s key drivers of skills development.

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