FirstRand Corporate Centre is hiring a Records Administrator in Johannesburg to manage records governance, implement information management systems, and support compliance within a leading financial services environment. Applications close 25 April 2026.
The FirstRand Corporate Centre (FCC), a key strategic hub within one of South Africa’s leading financial services groups, has announced an opportunity for a Records Administrator based in Johannesburg. The role is positioned within a high-performing corporate environment that supports critical functions such as risk, compliance, governance, finance, treasury, and internal audit across the broader FirstRand Group.
As part of FCC’s information governance ecosystem, the Records Administrator role plays a vital function in ensuring that organisational information is accurately captured, securely maintained, and effectively managed across business units. In a financial services environment where regulatory compliance and data integrity are essential, the position contributes directly to operational efficiency and institutional accountability.
Strengthening Records Management Across a Complex Financial Environment
Within FirstRand Corporate Centre, records management is not treated as a back-office function but as a strategic discipline that underpins the organisation’s ability to operate within regulatory frameworks and maintain its licence to operate. The Records Administrator is therefore expected to ensure that the records management system is used effectively across multiple business units.
This includes monitoring processes, controlling information flows, and ensuring that all records are properly maintained in line with governance standards. The role requires a strong understanding of how information moves through a large corporate structure and how it must be retained, classified, and secured for both operational and compliance purposes.
A key responsibility involves defining and implementing a records management operating model and governance framework. This means establishing clear standards, procedures, and controls that guide how records are created, stored, accessed, and archived across the organisation.
Aligning Records Strategy with Business Objectives
The Records Administrator is also expected to align records management practices with broader business unit strategies. This requires an understanding of organisational priorities and the ability to translate those priorities into effective information management solutions.
The role involves assessing current records management practices and identifying gaps or inefficiencies. Based on these assessments, the incumbent is expected to introduce best practices that improve consistency, compliance, and operational efficiency across the organisation.
In addition, the position contributes to business profitability by identifying cost-saving opportunities within records management processes. This reflects FCC’s broader focus on operational optimisation and value creation within its support functions.
Governance, Compliance, and Data Integrity
A significant component of the role involves maintaining records registers for FirstRand Corporate Centre business units and reconciling them with paper trail systems. This ensures that digital and physical records are aligned, traceable, and compliant with internal and external audit requirements.
The Records Administrator is responsible for capturing and maintaining evidence of business activities and transactions in the form of records. This function is critical in supporting transparency, regulatory reporting, and audit readiness within the financial services sector.
Given the sensitive nature of financial information, accuracy, security, and confidentiality are central to all responsibilities associated with the role.
Stakeholder Engagement and Advisory Responsibilities
Beyond technical records management duties, the role requires active engagement with stakeholders across various teams and functional areas. The Records Administrator is expected to build collaborative working relationships that enhance service delivery and improve cross-functional coordination.
The position also includes providing professional records management advice to internal stakeholders. This advisory function ensures that business units are supported in aligning their practices with organisational policies and industry standards.
In cases where required, the Records Administrator may also be responsible for delivering training sessions to stakeholders. These training interventions are designed to build internal capacity and ensure consistent application of records management principles across the organisation.
Skills, Experience, and Professional Requirements
To be considered for this role, candidates are expected to hold a relevant diploma or degree in Information Systems, Informatics, or Information Management. This academic foundation is essential for understanding the technical and theoretical aspects of records governance.
In addition to formal qualifications, candidates must have between three and five years of practical experience in records management. This experience should include exposure to the implementation and management of records management systems, methodologies, and frameworks.
Familiarity with project management principles and system implementation lifecycles is also important, as the role may involve supporting the rollout of new information systems or governance tools within the organisation.
Experience within the financial services industry is considered highly advantageous. This is due to the sector’s strict regulatory environment and the complexity of its information governance requirements.
Candidates should also demonstrate strong knowledge of records management principles, standards, policies, and governance processes. This includes an understanding of how records management fits within broader information management frameworks and organisational risk structures.
Professional Development and Organisational Culture
FCC places strong emphasis on employee development and encourages participation in planned learning and development activities. The Records Administrator is expected to engage in continuous professional growth while also contributing to the development of others within the organisation.
The role supports collaboration across teams and functional lines, reflecting FCC’s integrated operating model. Employees are encouraged to work across disciplines, enabling a broader understanding of the organisation’s operations and enhancing overall service delivery.
Organisational Context: FirstRand Corporate Centre
The FirstRand Corporate Centre serves as the central support structure for the FirstRand Group, housing essential functions that ensure regulatory compliance, risk management, and strategic governance. Its stakeholders include regulators, shareholders, government institutions, and internal business units.
FCC’s mandate requires deep technical expertise and a strong focus on governance, making it a critical custodian of the group’s operational integrity. Employees within FCC are exposed to a unique working environment that combines strategic oversight with operational execution, allowing for both big-picture thinking and detailed functional expertise.
Application Deadline and Employment Equity Commitment
Applications for the Records Administrator position close on 25 April 2026. Candidates are advised that late applications will not be accepted, and submissions should be completed well in advance of the closing date.
FirstRand Group is committed to Employment Equity and actively supports the recruitment and advancement of individuals with disabilities. Candidates may voluntarily disclose disability information during the application process, which will be treated with strict confidentiality unless disclosure is required by law.
Final Outlook
The Records Administrator role at FirstRand Corporate Centre represents a critical opportunity within the financial services sector for professionals specialising in information governance and records management. It is a position that blends technical expertise with strategic oversight, offering exposure to complex organisational systems and high-level governance frameworks.
As data governance continues to grow in importance across the financial industry, roles such as this are becoming increasingly central to organisational success. Within FCC, the Records Administrator contributes not only to compliance and operational efficiency but also to the broader integrity and sustainability of the FirstRand Group’s business operations.
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