Moses Kotane Research Institute Opens Experiential Learner Opportunities in ICT for 2026 Intake
The Moses Kotane Research Institute invites applications for two ICT Experiential Learner positions in Durban. Offering R7,000–R10,000 monthly over 24 months, this opportunity supports graduates in IT with hands-on exposure in helpdesk, procurement, and stakeholder engagement functions.
The Moses Kotane Research Institute (MKRI), an entity operating under the KwaZulu-Natal Provincial Government through the Department of Economic Development, Tourism and Environmental Affairs, has officially announced two experiential learning opportunities within its Information Systems and Technology (IST) function. The programme is based at the MKRI office in Durban and is designed to strengthen practical ICT competencies among emerging professionals entering the public sector technology environment.
These positions form part of MKRI’s broader commitment to youth development, skills transfer, and institutional capacity building within the province. As a research-driven entity, MKRI continues to invest in digital transformation and operational efficiency, making ICT support roles a critical component of its daily functions.
The experiential learner programme is structured as a 24-month fixed-term engagement, offering a monthly stipend ranging between R7,000 and R10,000. The intake includes two posts under the reference codes EL/IST-01/2026 and EL/LEGAL-01/2026, both of which fall under the Finance Service Unit but are primarily embedded in ICT-related support operations.
Organisational Context and Strategic Purpose
MKRI plays a strategic role in advancing research, policy support, and innovation initiatives within KwaZulu-Natal. Within this ecosystem, the ICT function is essential for maintaining digital infrastructure, supporting internal systems, and ensuring that both office-based staff and digital centre supervisors operate efficiently.
The experiential learner positions are therefore not isolated internships but integrated roles within a functioning government research environment. Learners will be exposed to real operational challenges, allowing them to contribute meaningfully while simultaneously developing their technical and professional competencies.
Candidate Requirements and Academic Expectations
Applicants for these roles are expected to hold at least a Diploma or equivalent qualification at NQF Level 6 in Information and Communication Technology (ICT) or a closely related field. The programme is targeted at individuals who have already been exposed to ICT support environments, particularly helpdesk operations.
Although not mandatory, additional qualifications such as an NQF Level 7 credential or certifications including A+, N+, or MCSE will be considered advantageous during the selection process. These certifications indicate a stronger technical foundation in systems support, networking, and enterprise IT environments.
A valid driver’s licence is also required, as the role may involve movement between offices, digital centres, or stakeholder engagement sites as needed.
Skills, Knowledge, and Core Competencies
Successful candidates are expected to demonstrate strong communication and interpersonal skills, which are essential for ICT support functions that involve interaction with non-technical staff and external stakeholders.
In addition, candidates should possess a working understanding of ICT service environments, including basic troubleshooting, user support, and administrative coordination within IT departments. The ability to manage queries efficiently and escalate issues appropriately will be a key performance requirement.
Key Responsibilities of the Experiential Learners
The selected candidates will be assigned a range of responsibilities that reflect both technical ICT support and administrative functions within the IST unit.
One of the primary responsibilities will involve assisting with query resolution across MKRI offices and digital centres. This includes responding to technical issues, supporting end-users, and ensuring that ICT-related disruptions are addressed in a timely manner.
The learners will also contribute to the development and compilation of project and procurement Terms of Reference (TORs). This responsibility requires attention to detail and an understanding of how ICT procurement processes align with institutional needs.
Support for Supply Chain Management (SCM) will also form part of the role, particularly in addressing ICT-related procurement queries and assisting with internal briefings. This exposure provides learners with insight into government procurement systems and compliance frameworks.
Administrative support within the IST unit is another key function. This may include documentation, scheduling, reporting, and coordination tasks that ensure the smooth running of departmental operations.
Additionally, experiential learners will assist with stakeholder engagement activities. This involves communication with internal departments, external service providers, and other government entities to ensure alignment on ICT projects and initiatives.
Application Process and Compliance Requirements
Interested applicants are required to submit their applications electronically through the official MKRI application portal: https://forms.gle/tw7NhDXuoTHd4dNN9.
All applications must clearly indicate the position being applied for, along with the corresponding reference number. Applicants are also required to submit a comprehensive CV, certified copies of their identity document, driver’s licence, and relevant academic qualifications. These documents must not be older than six months at the time of submission.
Failure to submit complete documentation may result in automatic disqualification during the screening process. Applicants are also cautioned to ensure that all information provided is accurate, as any discrepancies may lead to exclusion from further consideration.
For technical queries related to the application process, candidates may contact the HR Administrator via email at [email protected].
Selection Process and Employment Equity Considerations
MKRI has indicated that candidates who do not receive feedback within six weeks after the closing date should consider their applications unsuccessful. Only shortlisted candidates will be contacted for further stages of the recruitment process.
The selection process may include interviews, technical assessments, competency evaluations, and verification checks. These measures are intended to ensure that successful candidates meet both technical and institutional standards required for public sector ICT environments.
As an equal opportunity and affirmative action employer, MKRI is committed to Employment Equity principles as outlined in the Employment Equity Act of 1998. Preference will be given to suitably qualified candidates from designated groups, reflecting the institution’s commitment to inclusive representation and transformation.
It is also noted that MKRI reserves the right not to fill the advertised positions should suitable candidates not be identified.
Closing Outlook
The experiential learner programme represents a significant opportunity for young ICT professionals seeking practical exposure within a structured government research environment. Beyond technical development, the programme offers valuable insight into public sector operations, procurement systems, stakeholder engagement, and institutional ICT governance.
With a strong emphasis on learning, service delivery, and professional development, the Moses Kotane Research Institute continues to position itself as a key contributor to skills development and digital capacity building within KwaZulu-Natal’s evolving economic landscape.
APPLY ONLINE
Get the latest jobs, internships, bursaries, and remote opportunities delivered instantly.
Follow our channels and never miss an update.
Join WhatsApp Channel
