Atterbury Management Services is hiring a Receptionist & Office Administrator for Castle Gate Shopping Centre in Pretoria. Learn about responsibilities, requirements, and how to apply.
Introduction
Atterbury Management Services has announced a vacancy for a Receptionist and Office Administrator at Castle Gate Shopping Centre. The role offers an opportunity for candidates with strong administrative and communication skills to support operations within a dynamic retail property environment. Based in Pretoria, Gauteng, the position focuses on providing administrative assistance to both on-site teams and head office personnel while ensuring professional engagement with clients, tenants, and visitors.
The Receptionist and Office Administrator will play a central role in maintaining efficient office operations. The position combines front-desk responsibilities with administrative support, making it ideal for candidates who thrive in structured environments and enjoy multitasking.
Role Overview
The primary responsibility of the position is to provide administrative support to the entire team, including staff based at the shopping centre and those located at head office. The role also involves managing client interactions, handling tenant enquiries, and ensuring smooth communication between stakeholders.
The successful candidate will be responsible for receiving walk-in clients, visitors, and tenants, ensuring a professional and welcoming office environment. Handling telephone calls in a courteous and professional manner is also a key aspect of the role, as it contributes to the company’s overall brand image and customer experience.
Key Responsibilities
The Receptionist and Office Administrator will be involved in a wide range of administrative and operational tasks. These include assisting with the compilation of monthly management packs and generating reports using property management software systems. The role also involves tenant liaison duties such as contacting tenants regarding outstanding debt, obtaining turnover figures, and managing general communication.
The position requires supporting the Centre and Operations Manager with administrative tasks, including order capturing, invoice follow-ups, and coordination with head office for payments. The successful candidate will also assist with following up on contractor and supplier quotes, installations, and service requests.
Additional responsibilities include general office administration, providing ad hoc information for valuations and due diligence processes, and assisting with reporting requirements. The candidate may also be required to serve as a stand-in for the Centre and Operations Manager during periods of leave, demonstrating the importance of reliability and organizational skills.
The role further requires being on standby during weekends on a rotational basis, reflecting the operational nature of shopping centre management. This ensures continuity of administrative support and responsiveness to urgent matters.
Required Experience and Skills
Applicants must hold a Grade 12 qualification or equivalent, along with at least two years of relevant experience in a similar administrative role. Strong communication and telephone skills are essential, as the role involves frequent interaction with tenants, clients, and internal teams.
Candidates should possess general administrative skills and be proficient in Microsoft Office applications, particularly Outlook, Word, and Excel. Computer literacy is crucial for generating reports, managing documentation, and supporting operational workflows.
The position requires the ability to multitask and work methodically in a structured environment. Strong interpersonal skills are important for maintaining professional relationships with tenants, contractors, and colleagues. Additionally, problem-solving abilities and a customer-focused approach are highly valued.
Attention to detail and the drive to create structure in routine tasks are also key attributes for success in this role. The company is seeking individuals who can manage daily administrative duties efficiently while contributing to the smooth operation of the shopping centre.
Application Process
Interested candidates are required to submit their curriculum vitae through the online application portal available on the Atterbury website. The closing date for applications is 17 April 2026. Applicants are encouraged to ensure that all required information is included in their submissions before the deadline.
Shortlisted candidates will be contacted within two weeks after the application closing date. Those who do not receive feedback within this timeframe should consider their application unsuccessful.
Opportunity in Property Management
This role provides an excellent opportunity for administrative professionals to gain experience in the property management sector. Working at Castle Gate Shopping Centre offers exposure to retail operations, tenant management, and corporate administrative processes.
The Receptionist and Office Administrator position is well-suited to candidates who are organized, detail-oriented, and capable of managing multiple responsibilities. By supporting operational teams and interacting with stakeholders, the successful applicant will contribute to maintaining efficient shopping centre operations.
For individuals seeking a structured administrative role within a professional environment, this vacancy offers a pathway to develop skills in property management and office administration.
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