ADvTECH is hiring an ICT Intern for Rosebank College RC Online in Durban. Gain hands-on IT support experience in a higher education environment. Apply before 31 March 2026.
Introduction
The ADvTECH Group has announced an exciting opportunity for an ICT Intern within its Rosebank College RC Online division in Durban, KwaZulu-Natal. This contract-based internship is ideal for aspiring information technology professionals who are eager to gain practical experience in a dynamic higher education environment. The position offers hands-on exposure to IT support functions while contributing to the smooth operation of academic and administrative systems.
Rosebank College, part of The Independent Institute of Education (IIE), has grown significantly since its establishment in 1909 and now serves more than 30,000 students across South Africa. As the institution continues to expand, it is seeking motivated candidates who are passionate about technology and committed to supporting student success and academic excellence.
Job Purpose
The main objective of the ICT Intern role is to provide desktop support to staff across Rosebank College campuses. The successful candidate will assist with installing hardware and software applications, configuring operating systems, and troubleshooting technical issues. The role also provides an opportunity for the intern to learn professionally while contributing to the organisation’s IT operations.
This position is designed to expose candidates to real-world IT challenges, allowing them to develop technical competence and improve problem-solving skills in a structured environment.
Key Responsibilities
The ICT Intern will be responsible for Level 1 desktop support duties. This includes gathering user information such as system names, error messages, and log files to diagnose issues effectively. The intern will analyse problems, identify underlying causes, and implement appropriate solutions, such as reinstalling software applications or adjusting system configurations.
Another important responsibility involves software installation. The intern will verify system requirements, check for existing software versions, and install required components. Tasks may include creating program folders, updating configuration files, installing drivers, and ensuring software accessibility through shortcuts or bookmarks. The intern will also liaise with line managers for product activation or user account creation where necessary.
Hardware installation is also part of the role. The intern will assist in installing hardware components according to company procedures. This exposure helps build technical skills in equipment configuration and maintenance.
Continuous professional development is encouraged throughout the internship. The intern will learn from practical experiences and gain insights from senior IT professionals while improving troubleshooting and technical support capabilities.
Minimum Requirements
Applicants must hold a Certificate or Diploma in Information Technology as a minimum qualification. A Degree in Information Technology will be considered advantageous. Candidates must also have a clean criminal record.
Basic knowledge of standard operating systems, IT policies, and procedures is required. While the position is aimed at entry-level candidates, at least one year of experience working within a team environment will be beneficial.
Skills and Competencies
The ideal candidate should demonstrate strong communication skills to interact effectively with staff and management. Problem-solving ability, planning and organising skills, and effective time management are essential. The role also requires attention to detail and a results-driven mindset.
Additional competencies include customer service orientation, the ability to adapt to change, and the capability to work under pressure. The candidate should be able to function in a team environment and meet deadlines consistently. Understanding the South African higher education system and regulatory framework will be an added advantage.
Professional Development Opportunity
This internship offers valuable exposure to enterprise IT systems within a reputable higher education institution. The successful candidate will gain practical experience in desktop support, software installation, hardware configuration, and IT troubleshooting.
By joining Rosebank College, the intern becomes part of an organisation that prioritises academic excellence and innovation. The role provides a supportive learning environment where individuals can grow their technical expertise and build a strong foundation for a career in information technology.
Application Details
- Position: ICT Intern – RC Online
- Company: ADvTECH (Rosebank College)
- Location: Durban, KwaZulu-Natal
- Job Type: Contract / Internship
- Posted Date: 27 March 2026
- Closing Date: 31 March 2026
Interested candidates are encouraged to apply before the closing date, as this opportunity is expected to attract strong interest from aspiring IT professionals.
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