Apply for Momentum Health Learnerships 2026

Momentum Health is offering a Contact Centre Learner learnership in Centurion, Gauteng. This 12-month programme provides unemployed youth with workplace experience and an NQF Level 5 qualification.

Momentum Health, part of the Momentum Metropolitan Group, has announced an opportunity for unemployed young South Africans to apply for a Contact Centre Learner position based in Centurion, Gauteng. This temporary learnership role forms part of the organisation’s commitment to skills development, youth empowerment, and creating pathways into the medical aid administration and insurance industry.

The closing date for applications is 12 January 2026, and interested candidates are encouraged to verify the authenticity of the vacancy through the official Momentum Metropolitan careers platform before applying.

About Momentum Metropolitan and Momentum Health

Momentum Metropolitan is a leading South African financial services group that operates through a range of client-facing brands, including Momentum Group and Multiply, its wellness and rewards programme. The group also includes specialist brands such as Guardrisk and Eris Property Group.

Across its businesses, Momentum Metropolitan supports individuals, families, companies, and organisations in achieving financial security and life goals. This includes helping people grow savings, protect assets, invest for the future, and supporting employers in caring for and rewarding their employees and members. Momentum Health, as part of the group, operates within the health and medical scheme administration space.

Overview of the Contact Centre Learner Learnership

The Contact Centre Learner role is a 12-month learnership programme designed for unemployed individuals who are passionate about client service and interested in building a career in the health insurance and medical scheme industry.

A learnership combines theoretical learning with practical workplace experience. Successful candidates will work while studying toward an Occupational Certificate: Health Care Benefits Advisor (NQF Level 5, SAQA ID 105030). While completion of the programme does not guarantee permanent employment, it provides valuable industry exposure and improves employability within the medical aid and insurance sector.

According to the role details, the learnership is scheduled to run for a fixed period, with specific availability requirements outlined in the application criteria.

Who the Learnership Is For

Momentum Health is targeting candidates who are:

Unemployed and residing in the Gauteng province
South African citizens aged 18 to 30 years
Not currently studying at a tertiary institution (part-time or full-time)
Able to commit to the full duration of the learnership
Able to commute independently to the workplace in Centurion

The programme is open to all qualifying candidates, and people with disabilities are strongly encouraged to apply, reflecting Momentum Metropolitan’s commitment to inclusivity and equal opportunity.

Minimum Requirements

To be considered for the Contact Centre Learner role, applicants must meet the following criteria:

Completed Grade 12 (Matric)
Mathematics passed with a minimum of 40%, or Mathematical Literacy with at least 60%
English and another South African language passed with a minimum of 50%
Basic computer literacy (advantageous)
Must not have completed the same learnership previously

Applicants are required to upload certified copies of their Matric certificate and South African ID. Certification must be no older than three months at the time of application.

Key Responsibilities and Learning Areas

During the learnership, Contact Centre Learners will be expected to actively participate in both classroom-based learning and practical on-the-job training. Key responsibilities include:

Attending all required training sessions and workplace activities
Gaining knowledge of Momentum Health products, policies, and procedures
Completing logbooks and maintaining a Portfolio of Evidence for submission to the relevant SETA
Completing formative and summative assessments to the required standard
Demonstrating competence in using company systems and understanding operational processes
Conducting themselves professionally as employees of Momentum Metropolitan and living the group’s values
Preparing for and passing the EISA examination

This structured approach ensures that learners leave the programme with both recognised qualifications and real workplace experience.

Skills and Competencies Required

Momentum Health is looking for learners who demonstrate:

Commitment to working in the medical scheme and health insurance industry
Strong attention to detail
Ability to work under pressure while remaining client-focused
Clear communication skills and the ability to access and use information effectively
Problem-solving ability and quick thinking
Collaboration, inclusiveness, and teamwork
Self-management and a results-driven mindset

These competencies are critical for success in a contact centre environment, where service quality and accuracy are essential.

Location and Work Environment

The Contact Centre Learner position is based in Centurion, Gauteng, and is not a remote role. Learners are expected to be physically present at the workplace for training and operational duties throughout the programme.

Why This Opportunity Matters

For young people who are unemployed and seeking a way into the formal workforce, learnerships such as this one offer a practical and supported entry point. The Momentum Health Contact Centre Learner programme provides a recognised qualification, hands-on experience, and exposure to a reputable financial services group.

Even though permanent employment is not guaranteed, the skills, knowledge, and experience gained can significantly improve future job prospects within the medical aid, insurance, and customer service industries.

Application Details

Job Title: Contact Centre Learner
Reference Number: MMH250228-11
Location: Centurion, Gauteng, South Africa
Position Type: Temporary (Learnership)
Closing Date: 12 January 2026

Applicants are advised to apply through the official Momentum Metropolitan recruitment channels and to verify the legitimacy of the advert before submitting their application.

For eligible candidates seeking a structured learning opportunity with real career potential, this Contact Centre Learner learnership at Momentum Health represents a meaningful step toward building a future in the health and financial services sector.