iqbusiness South Africa Is Hiring: Project Administrator

iqbusiness South Africa is recruiting a Market Research Project Administrator in Johannesburg. Learn more about the role, responsibilities, requirements, and how to apply.

iqbusiness South Africa, a leading management consulting and research organisation, is currently recruiting a Market Research Project Administrator to join its iqbusiness Insights division in Johannesburg, Gauteng. This is a permanent position within the Operations business unit, supporting the Sample Operations Team. The role was posted on 20 December 2025 and applications close on 20 January 2026.

This vacancy is aimed at a detail-oriented and proactive professional who has a strong interest in research operations, project coordination, and process excellence. It is an ideal opportunity for someone with experience in administrative or operational support roles within a research, marketing, or professional services environment.

About the Role

The Market Research Project Administrator plays a critical role in supporting the successful delivery of research projects. The position focuses on coordinating sample-related activities, managing fieldwork logistics, maintaining project documentation, and supporting digital recruitment campaigns. Working closely with internal teams, suppliers, and recruiters, the role ensures that research projects are executed efficiently, compliantly, and to a high standard of quality.

This role is well suited to candidates who thrive in fast-paced environments, can manage multiple tasks simultaneously, and are comfortable working with structured processes and deadlines.

Key Responsibilities

Fieldwork Coordination

The Market Research Project Administrator is responsible for coordinating all operational aspects of fieldwork. This includes scheduling and confirming fieldworkers, arranging venues, and ensuring that the required equipment is available. The role involves preparing fieldwork materials such as questionnaires, discussion guides, consent forms, and briefing packs.

During the fieldwork phase, the administrator monitors progress and escalates any delays or issues to the Fieldwork Manager. The role also includes conducting pilot interviews, assisting with quality checks, and supporting the recruitment and onboarding of fieldwork suppliers.

Project Administration and Documentation

A core function of the role is maintaining accurate and organised project documentation. The administrator manages centralised document repositories and ensures that all supplier contracts and annexures are correctly signed and stored.

The role also involves verifying supplier invoices, assisting with budget tracking, and ensuring that all financial documentation is complete and accurate. Project management tools such as Trello and collaboration platforms like Microsoft Teams must be kept up to date to ensure transparency and effective communication across teams. Compliance with POPIA and internal quality standards is a key responsibility.

Social Media Campaign Support

The Market Research Project Administrator supports the planning and implementation of META (Facebook and Instagram) recruitment campaigns. This includes sourcing quotations from panel suppliers, assisting with campaign setup, and tracking key performance metrics such as cost per complete and completion rates.

The role may require monitoring campaigns and implementing changes on alternate weekends or during leave cover to ensure continuity. Campaign invoices are downloaded, saved, and logged, and monthly campaign tracking documents are updated for reporting purposes.

Supplier and Stakeholder Engagement

Regular communication with suppliers, recruiters, and internal stakeholders forms an important part of the role. The administrator coordinates logistics, responds to queries, and ensures that issues are resolved promptly to avoid project delays.

The role also involves compiling and distributing project status reports, as well as supporting training sessions and onboarding processes for suppliers or team members.

Project and Process Management

Using Trello and other internal tools, the Market Research Project Administrator tracks task completion and project timelines. The role requires identifying risks, escalating concerns where necessary, and collaborating with stakeholders to resolve operational challenges.

Quality is maintained through the use of standardised checklists and guidelines, and the role contributes to continuous improvement initiatives aimed at enhancing efficiency and consistency across operations.

Minimum Requirements

To be considered for this role, candidates must meet the following requirements:

Completed Matric (Grade 12)
Diploma in Business Administration, Marketing, or a related field (completed or currently studying)
A minimum of two years’ experience in a similar administrative, operations, or project support role
Strong coordination and project management skills
Proficiency in Microsoft Office, including Teams, Outlook, Excel, PowerPoint, and Word
Experience with project management or data capture tools will be advantageous

Competencies and Skills

The successful candidate will demonstrate:

Strong attention to detail and effective time management
Excellent written and verbal communication skills
The ability to build and maintain positive working relationships
Independent decision-making and problem-solving capability
Adaptability in a fast-paced environment
A process-driven and service delivery–focused mindset
The ability to manage multiple tasks, prioritise effectively, and handle conflict professionally

Why Join iqbusiness South Africa?

iqbusiness South Africa offers a professional, collaborative working environment where operational excellence is highly valued. The Market Research Project Administrator role provides exposure to end-to-end research operations, supplier management, and digital recruitment campaigns, making it a valuable opportunity for career growth within the research and insights industry.

This position is ideal for candidates looking to strengthen their project coordination skills while contributing to high-impact research work within a respected organisation.

Applications close on 20 January 2026.