Immigration Administrative Assistant – IRC | Full-Time Hybrid Role

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Eugen Gumede is a journalist and digital marketer with a passion for storytelling, media innovation, and online engagement. He holds an Honours degree in Media and...
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Immigration Administrative Assistant – IRC | Full-Time Hybrid Role

The International Rescue Committee (IRC) seeks a detail-oriented Immigration Administrative Assistant in Spokane, WA. Full-time hybrid role supporting refugee and immigrant communities.


Introduction

The International Rescue Committee (IRC), one of the world’s most influential humanitarian organizations, has announced a new opportunity for a dedicated Immigration Administrative Assistant to join its Spokane, Washington office. Known for its work in more than 40 countries and 29 U.S. cities, IRC remains a force for humanity—restoring dignity, safety, and hope to people impacted by conflict and disaster.

This full-time, hybrid position plays a pivotal role in supporting the IRC’s immigration legal services team as they provide life-changing support to refugees, immigrants, and families navigating complex U.S. immigration processes.


About the IRC’s Mission in Spokane

Since its founding in 1933 at the call of Albert Einstein, the IRC has stood as a global leader in humanitarian relief. The Spokane office continues this legacy by offering pathways to safety, stability, and empowerment for newcomers rebuilding their lives in the United States.

The Immigration Administrative Assistant contributes directly to this mission by facilitating clear communication, maintaining accurate case records, and providing essential support to both clients and legal staff.


Key Responsibilities

The role is designed for someone who thrives in a client-facing, fast-paced environment while maintaining exceptional accuracy and professionalism. Responsibilities include:

Client Support and Communication

  • Scheduling appointments for clients and legal team members
  • Responding to phone calls, emails, and text messages
  • Logging all client communication in the case management system
  • Providing updates on processing times, waitlists, and contact changes

Document and Case Management

  • Opening and processing USCIS/NVC correspondence
  • Maintaining electronic and physical case files
  • Scanning, uploading, and preparing documents for legal filings
  • Ensuring strict confidentiality and compliance with legal protocols

Administrative Coordination

  • Supporting legal staff with routine case tasks
  • Upholding workflow standards and ensuring accurate data entry
  • Contributing to team projects as assigned by the Managing Attorney

These functions help ensure that each client receives high-quality, timely support throughout their immigration journey.


Qualifications and Skills

The ideal candidate brings a mix of compassion, precision, and cross-cultural communication skills. IRC seeks applicants who demonstrate:

  • Fluency in English (a second major client language is highly preferred)
  • Strong organizational and problem-solving abilities
  • Experience working with multicultural or Limited English Proficient (LEP) communities
  • Proficiency in Microsoft Office, Google tools, and web-based databases
  • Commitment to IRC’s values of integrity, equality, service, and accountability

The position is well-suited for someone who is a self-starter, enjoys helping others, and can balance independent work with teamwork.


Work Environment & Benefits

The Immigration Administrative Assistant will work in IRC’s Spokane office with some evening or weekend activities as needed. Reliable transportation for off-site work is required.

Compensation & Benefits

  • Hourly pay: $19–$20 (based on experience and location)
  • Comprehensive benefits, including:
    • Medical, dental, and vision insurance
    • 10 sick days + 10 holidays
    • 20–25 paid time off days
    • 403(b) retirement plan with matching
    • Disability & life insurance
    • Employee Assistance Program

These benefits reflect IRC’s commitment to staff wellbeing and work-life balance.


Commitment to Ethics and Equality

All IRC employees must adhere to the IRC Way – Standards for Professional Conduct, which centers around integrity, service, equality, and accountability. The organization enforces strong safeguarding policies and remains committed to equal opportunity for all applicants—regardless of race, religion, gender, nationality, disability, or orientation.


How to Apply

Candidates passionate about supporting immigrant and refugee communities are encouraged to apply online.


Conclusion

The Immigration Administrative Assistant position at the International Rescue Committee offers a meaningful opportunity to support families navigating the immigration process while contributing to one of the world’s most respected humanitarian organizations. This role is more than administrative work—it is a chance to uplift lives, strengthen communities, and make a lasting humanitarian impact.

APPLY HERE

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Eugen Gumede is a journalist and digital marketer with a passion for storytelling, media innovation, and online engagement. He holds an Honours degree in Media and Society Studies and specializes in creating impactful digital content that bridges journalism and marketing in today’s fast-evolving media landscape.
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