Apply for the People & Culture Operations Officer (CRRD) role at the International Rescue Committee. Fully remote, global opportunity supporting HR operations, data management, communication, and digital engagement. Deadline: 28 November 2025.
Location: Fully Remote
Application Deadline: 28 November 2025
Job ID: JR00001038
📌 Introduction
The International Rescue Committee (IRC), a global humanitarian organisation founded in 1933 at the request of Albert Einstein, remains one of the world’s most influential forces for human dignity, recovery, and resilience. Operating in over 40 countries and across 29 U.S. cities, the IRC supports communities shattered by conflict and disaster—helping them rebuild health, safety, economic security, education, and long-term stability.
In its mission to create a future where every person can reclaim control of their life, the IRC is now inviting applications for the role of People & Culture (P&C) Operations Officer for Crisis Response, Recovery and Development (CRRD). This full-time, fully remote position is open to candidates based in Kenya or any IRC-operating country.
For individuals who thrive at the intersection of operations, people management, and digital creativity, this role presents an opportunity to contribute to meaningful global impact.
⭐ Role Overview
The People & Culture Operations Officer will support the operational, administrative, and creative functions of the CRRD P&C Headquarters—which includes the CRRD Central team, the award-winning AMU unit, and the Emergency Unit.
This position is ideal for a dynamic, detailed professional who enjoys problem-solving, improving systems, strengthening internal communication, and creating efficient HR experiences across a diverse, international organisation.
The role spans administrative excellence, human resources coordination, data management, and digital engagement, ensuring that IRC staff worldwide receive timely, accurate, and engaging People & Culture support.
🛠️ Main Responsibilities
1. P&C Operations & Administration
The officer will play a pivotal role in ensuring smooth, accurate HR processes across CRRD HQ, including:
- Delivering full administrative and transactional support across departments.
- Completing HR documentation with precision, aligned with global policies.
- Coordinating with Country HR teams and HR Operations to resolve issues efficiently.
- Tracking and validating monthly payroll uploads across multiple regions.
- Supporting recruitment activities, from interview scheduling to documentation.
- Managing onboarding and offboarding processes, ensuring smooth staff transitions.
- Maintaining organised, secure HR files, templates, trackers, and shared systems.
- Updating the CRRD P&C Library with relevant tools, resources, and reports.
- Monitoring deadlines and ensuring timely completion of HR requests.
- Contributing to ongoing improvements in administrative systems and workflows.
2. Coordination & Communication
To strengthen engagement and seamless collaboration across global teams, the officer will:
- Organise and host P&C meetings across time zones, including breakout room administration on MS Teams.
- Prepare well-structured minutes and track follow-up actions.
- Draft internal communication materials, including announcements and visual content.
- Design and maintain templates, surveys, and recognition tools for leadership teams.
- Manage and continuously update the Country Director Onboarding page on RescueNet.
3. Data & Analytical Support
Data integrity is central to IRC’s operational excellence. Responsibilities include:
- Supporting HR data management, verification, and reporting.
- Reviewing system data to ensure accuracy and alignment across dashboards.
- Identifying trends that can inform improvements in P&C processes.
🤝 Key Working Relationships
Reports to:
- Director, People & Culture – Planning & Operational Excellence
Collaborates closely with:
- Director, People & Culture – CRRD HQ
- Director, People & Culture – AMU
- Director, People & Culture – Emergency Unit
This broad exposure provides the officer with a unique vantage point across major global teams.
🎓 Qualifications & Experience
The ideal candidate brings:
- A Bachelor’s degree in HR, Business Administration, Communications, or related field.
- 2+ years of HR or People & Culture operations experience, preferably within INGOs or global organisations.
- Strong organisational, analytical, and multitasking skills.
- Excellent communication abilities—both written and verbal.
- Creativity and confidence using digital engagement tools such as:
- Kudo Boards
- MS Forms
- SharePoint
- PowerPoint
- Proficiency in Microsoft 365 (Word, Excel, Teams, Outlook).
- Experience with HRIS platforms like Workday (advantage).
- Strong interpersonal skills and ability to collaborate with global, multicultural teams.
- Familiarity with AI tools for communication drafting, analysis, and creative HR support.
- Understanding of ethical AI usage in HR, including confidentiality and data protection.
- Fluency in English (French is an added asset).
🧭 Professional Standards
The successful candidate must uphold the IRC Way—its global Code of Conduct grounded in:
- Integrity
- Accountability
- Service
- Equality
These principles shape the organisation’s commitment to ethical, transparent, and inclusive work.
📝 Why This Role Matters
The work of the P&C Operations Officer is deeply connected to IRC’s mission. By strengthening HR processes, improving engagement, and supporting staff across continents, this role enhances the organisation’s ability to deliver humanitarian assistance efficiently and humanely.
Every workflow improved and every staff member supported contributes to the IRC’s larger impact—helping millions rebuild their lives with dignity and hope.
🔗 Ready to Apply?
Deadline: 28 November 2025 — 6 days left
Take the next step in shaping humanitarian impact.
👉 Apply Now
🌐 Fully Remote | Global Opportunity | Purpose-Driven Work
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