Join Toyota TALA as a Learner Development Administrator (LDA) in Sandton, Johannesburg. Be part of a world-class learning team driving growth across the dealer network. Apply for this permanent Human Resources position today!
Driving Learning Excellence with Toyota TALA
Toyota South Africa continues to lead the way not only in automotive innovation but also in people development and organizational learning. The Toyota Academy of Learning and Advancement (TALA) stands as a cornerstone in this mission—empowering employees, dealers, and partners through structured training, learner support, and professional development programs.
To strengthen this mission, Toyota TALA has announced an exciting opportunity for a Learner Development Administrator (LDA), based in Sandton, Johannesburg. This position is part of the Learner Support Centre (LSC), a vital division responsible for ensuring the smooth operation and administrative excellence of TALA’s training and development ecosystem.
About the Role: Learner Development Administrator
The Learner Development Administrator (LDA) will play an integral role in supporting TALA’s learner management, compliance, and administrative processes. Operating at the intersection of training, human resources, and customer service, this position offers a rewarding opportunity for an individual passionate about organizational learning, precision administration, and service excellence.
The LDA will assist with implementing quality management systems (QMS), supporting learner management system (LMS) operations, maintaining accurate training records, and ensuring compliance with legislative and corporate standards.
Key Responsibilities
The Learner Development Administrator will be responsible for a broad range of functions, ensuring the seamless operation of TALA’s learning environment.
1. Administration
- Support the updating and maintenance of Quality Management Systems (QMS) and Standard Operating Procedures (SOPs).
- Prepare and compile commercial activity reports and maintain record-keeping systems.
- Administer the Learner Management System (LMS), including learner activations, calendar scheduling, billing, event setup, and prospectus building.
- Assist in distributing training materials and inventory across BNLE (Botswana, Namibia, Lesotho, Eswatini) regions.
- Maintain up-to-date learner and training databases.
2. Customer Service
- Provide high-quality customer liaison services, ensuring timely resolution of learner queries and feedback.
- Manage relationships with training providers, ensuring service-level agreements (SLAs) are upheld.
- Support learners with registration, scheduling, and administrative inquiries.
3. Events Coordination & Facilities
- Coordinate training-related events, workshops, and seminars, ensuring all logistics are efficiently managed.
- Monitor and report on project progress using Plan-Do-Check-Act (PDCA) methodologies.
- Maintain and update facility management SOPs, ensuring training environments meet Toyota’s high operational standards.
Qualifications and Experience
To qualify for this position, applicants must meet the following academic and professional criteria:
Minimum Qualifications:
- A NQF Level 5 qualification (240 credits or higher) in Education, Training, and Development (ETD) or a related field.
Required Knowledge & Experience:
- Demonstrated experience in training administration or shared services.
- Solid understanding of ETD legislation and compliance standards.
- Knowledge of Toyota South Africa Motors (TSAM) and TALA policies will be advantageous.
- Proven experience in customer service roles.
- Advanced proficiency in Microsoft Excel, MS Project, and SAP/SAP Concur.
Key Competencies
Toyota TALA seeks a candidate who embodies the company’s commitment to precision, performance, and people development.
Essential competencies include:
- Strong analytical and information management skills.
- Clear and professional communication with diverse stakeholders.
- Strategic awareness and long-term planning capability.
- High levels of accuracy and attention to detail.
- Ability to build strong relationships within and outside the organization.
- Negotiation and conflict-resolution abilities.
- Innovative thinking and openness to continuous improvement.
The ideal candidate will also demonstrate a genuine commitment to Toyota’s mission of Creating Mobility for All through education and empowerment.
Work Environment and Expectations
The Learner Development Administrator will operate in a fast-paced, structured, and dynamic environment that values teamwork, professionalism, and efficiency.
Important Dimensions of the Role:
- May be required to act in the capacity of related positions when needed.
- Must be flexible and available for after-hours work during key events or projects.
- Expected to participate in employee development programs.
- Will be part of ongoing organizational reviews and resource reallocation initiatives.
Commitment to Equity and Inclusion
Toyota TALA remains deeply committed to employment equity and fostering a diverse workplace that reflects South Africa’s demographics.
All suitably qualified candidates are encouraged to apply.
Why Join Toyota TALA?
Joining Toyota TALA means becoming part of a globally respected brand that values people as much as performance. This role offers:
- A chance to contribute to world-class training initiatives.
- Exposure to a global automotive leader with cutting-edge HR and learning systems.
- Opportunities for career development and upskilling through structured programs.
- A collaborative environment that promotes innovation, integrity, and inclusion.
At Toyota, every role matters — and as a Learner Development Administrator, you’ll play a direct role in shaping the next generation of automotive professionals.
How to Apply
Interested candidates are encouraged to apply through the official Toyota TALA recruitment portal.
📅 Application Deadline: Open until filled
📍 Location: Sandton, Johannesburg, Gauteng
📧 Note: Emailed applications will not be accepted.
👉 Apply Now on Toyota Careers Portal
Conclusion: Be the Engine of Learning Excellence
The Learner Development Administrator position at Toyota TALA is more than an administrative role — it’s an opportunity to drive growth, empower learners, and shape the future of South Africa’s automotive training landscape.
By joining TALA, you’ll contribute to Toyota’s global reputation for quality and innovation while gaining hands-on experience in an environment committed to excellence and continuous improvement.
Take the wheel of your career today — apply now and help Toyota create the leaders of tomorrow.
