Job Opening ID: 208548
Job Network: Management and Administration
Job Family: Administration
Category and Level: Internship, I-1
Duty Station: Montreal, Canada
Department/Office: International Civil Aviation Organization
Deadline: July 3, 2025
About ICAO
The International Civil Aviation Organization (ICAO) plays a pivotal role in the global aviation landscape by establishing international Standards and Recommended Practices (SARPs) aimed at enhancing aviation safety, security, air navigation, and environmental protection. As a specialized agency of the United Nations, ICAO operates as a knowledge-based organization focused on the development of its intellectual property. Integral to its mission, the Revenue and Product Management (RPM) Section within the Bureau of Administration and Services is dedicated to generating revenue through various activities and products, which are crucial for the advancement of ICAO’s Strategic Objectives.
The Role of the RPM Section
The RPM Section manages a diverse portfolio that includes publications, databases, websites, training modules, and events designed to support aviation professionals and organizations worldwide. The section’s efforts are concentrated on strategic planning, fostering stakeholder collaboration, and promoting products that align with ICAO’s objectives. In particular, the Product Management Unit (PTM) is tasked with identifying, analyzing, and implementing revenue-generating opportunities while conducting marketing campaigns that elevate ICAO’s offerings.
Internship Overview
As an intern in the Digital Marketing section of ICAO, you will work closely under the guidance of the Head of the Product Management Unit to support marketing initiatives for high-profile events scheduled for the latter half of 2023. These events include:
- Air Navigation World
- TRIP Symposium
- AVSEC Security Week
- DRONE ENABLE
In addition to event-specific marketing efforts, the intern will also contribute to promoting ICAO’s UnitingAviation digital magazine, ICAO TV video platform, and ICAO Store e-commerce website.
Key Responsibilities
The Digital Marketing Intern will have the opportunity to engage in a variety of tasks, including but not limited to:
- Creative Development: Assist in developing compelling and engaging landing pages that effectively generate leads for ICAO’s products and events.
- Email Campaign Execution: Support the execution of email campaigns aimed at promoting ICAO’s products and initiatives to relevant stakeholders.
- Social Media Management: Develop social media campaigns (both organic and paid) and search engine marketing (SEM) strategies to promote ICAO’s digital content and drive leads.
- Industry Research: Conduct research on the aviation industry and international organizations to identify potential leads for both attendance and sponsorship opportunities at ICAO events.
- Digital Tools Utilization: Use digital tools to create profiles of social media influencers, journalists, and bloggers that align with ICAO’s values and initiatives.
- Content Coordination: Help coordinate content creation for UnitingAviation.com, ensuring messaging consistency across various platforms.
- CRM Participation: Contribute to the development of the Customer Relationship Management (CRM) system by importing potential leads and maintaining updated records.
- Marketing Automation: Assist in designing marketing automation campaigns tailored for event and product awareness, optimizing outreach efforts.
- Analytics Reporting: Aid in reporting web and advertising analytics to assess campaign performance and inform future marketing strategies.
- Creative Collaboration: Work collaboratively within the team to brainstorm and conceptualize design ideas that align with ICAO’s brand identity and mission.
- Print and Web Production: Gain an understanding of print production processes and the creation of web-optimized assets for various promotions.
Competencies Required
To succeed in this internship, candidates should demonstrate the following competencies:
- Communication: Ability to articulate ideas clearly and effectively, fostering open dialogue and collaboration.
- Teamwork: Strong capacity to work collaboratively with colleagues, valuing diverse ideas and expertise.
- Client Orientation: A client-focused mindset, understanding the needs of those served and striving for satisfaction.
- Creativity: A proactive approach to problem-solving, with an openness to new ideas and innovative methods.
Qualifications and Requirements
Education:
- Candidates must be enrolled in, or have completed, a university degree in a relevant field such as marketing, business, communications, public administration, political science, or journalism. Knowledge of digital communications platforms is valuable, and experience in layout and design will be an asset.
Languages:
- Proficiency in reading, writing, and speaking English is essential. Knowledge of a second UN language (Arabic, Chinese, French, Russian, or Spanish) is advantageous but not mandatory.
Experience:
- No prior work experience is required for applicants; incoming interns should possess education, training, or skills that will benefit the organization.
Special Notice
Please note that this internship is unpaid. All expenses related to travel, accommodation, living costs, and insurance will be the sole responsibility of the intern. The internship duration ranges from three to six months, requiring a commitment of five days per week on a full-time basis. During the internship, individuals will not be eligible for any other employment opportunities within ICAO or to apply for positions in the Secretariat for six months after the internship ends.
This is an incredible opportunity to gain hands-on experience in digital marketing for a vital international organization while contributing to meaningful projects that support ICAO’s mission. Interested applicants should apply by the deadline, July 3, 2025, to embark on a rewarding journey that could shape their career in aviation and beyond. Join ICAO and be part of a dedicated team working to ensure safe, efficient, and sustainable air travel for the global community.
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