Work From Home: UNDP is Hiring for a Home Based Conflict Resolution Consultant

Introduction

The United Nations Development Programme (UNDP) is committed to diversity, equity, and inclusion. We value diversity as a reflection of the diverse nations and cultures where we operate, foster inclusion to empower all personnel to contribute to our mission, and ensure equity and fairness in all our actions. We encourage applicants from marginalized or excluded populations to apply.

Apply Before: 2025-03-05, 06:00 a.m.
Job Schedule: Part time
Locations: Home Based

About the Office of the Ombudsman

The Office of the Ombudsman for United Nations Funds and Programmes provides an independent, confidential, and neutral dispute resolution resource for staff members and related personnel. The Office operates as an independent pillar of the integrated Office of the United Nations Ombudsman and Mediation Services (UNOMS).

Consultancy Opportunity

We are seeking a Conflict Resolution Consultant to enhance the operational capacity of our ombudsman services. The successful candidate will support the Office by providing conflict management services, facilitating informal resolutions, and maintaining neutrality and impartiality.

Key Responsibilities

• Provide conflict management services to staff members and non-staff personnel
• Facilitate informal resolution of workplace conflicts
• Develop and deliver presentations to raise awareness about informal conflict resolution
• Travel to field offices as required
• Perform other duties to support the Office

Competencies

• Achieve Results: Set and align challenging objectives, have lasting impact
• Think Innovatively: Proactively mitigate potential risks, develop new ideas to solve complex problems
• Learn Continuously: Create and act on opportunities to expand horizons, diversify experiences
• Adapt with Agility: Proactively initiate and champion change, manage multiple competing demands
• Act with Determination: Think beyond immediate task/barriers and take action to achieve greater results
• Engage and Partner: Champion inter-agency collaboration, navigate complex landscape
• Enable Diversity and Inclusion: Appreciate benefits of diverse workforce and champion inclusivity

Technical Competencies

• Knowledge of applicable legal framework
• Legal analysis skills
• Negotiation skills
• Managing client relations
• Systems thinking
• Customer satisfaction/client management
• Effective decision-making

Experience and Qualifications

• Advanced university degree (Master’s degree or equivalent) in alternative dispute resolution, human resources management, law, humanities, social sciences, or related area
• Minimum 10 years of progressively responsible experience in conflict prevention and management
• Training in providing Ombudsman services is required
• Work experience in an ombudsman office is required
• Fluency in English and either French or Spanish is required

Additional Requirements

• Previous experience with the UN system is a strong asset
• Working knowledge of another UN language would be an asset
• Ability to work in time zones suitable for Africa and Asia, with a home base in Europe ideal

Disclaimer

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin, or other status. We have a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will undergo rigorous reference and background checks.

Visit the United Nations Development Programme (UNDP) Careers Page

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