Jobs

Nexio Recruitment: ×21 Open vacancies available (Various fields)

This person is responsible for the 1st line support and Installation of VodaWorld IT infrastructure

Closing date: 31 July 2024

Location: Midrand

ROLE REQUIREMENT

  • Involvement in the support and implementation Cisco Switches and other Customer Equipment.

  • Resolve with the assistance of Vodacom CSOC any customer site issues on the mentioned products.
  • Monitor and troubleshoot IT Infrastructure.

  • Liaise with various departments within the customer including CSOC.
  • Keep accurate records as required by Nexio
  • Maintain Helpdesk System for VodacomWorld Support

Additional Information:

  • Ability to take ownership
  • Excellent communication, interpersonal, Verbal & Written
  • Ability to work in a changing environment
  • Basic telephone techniques

  • Problem Solving & Analysis
  • Analytical Thinking
  • People Skills
  • Has demonstrated the ability to work well with others, team work ethic.
  • An excellent communicator and collaborator

  • Willingness to learn
  • Positive attitude
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures
  • Learning and Researching

SHIFT WORK:

  • Shift schedule, typically 5 days on 5 days off
  • Working hours Mon. – Fri. 07h00 – 16h00 / Sat 09h00 – 17h00 Sun 09h00 – 14h00
  • Working hours Mon. – Fri. 09h00 – 18h00 / Sat 09h00 – 17h00 Sun 09h00 – 14h00

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