Apply for Desktop Engineer Traineeship at Coronation Fund 

This is a great opportunity for someone who is MCSE and A+ certified who is keen to gain relevant experience. If you are service orientated, enjoy a challenge, love problem solving and are willing to learn, then this role is for you!

Closing date: 31 August 2024

Location: Cape Tow

Duties and Responsibilities

  • 2nd and 3rd Line IT Support
  • The building, configuration, and implementation of end user devices
  • Creation and deletion of users on the CFM domain

  • Timely resolution of SLA based calls logged on behalf of the users via the Helpdesk
  • First line support of internal development applications
  • Advanced troubleshooting of problem machines/software

  • Maintenance of security software
  • Audio visual equipment support
  • Configuration of new technologies
  • Ad hoc duties as they arise
  • Working hours 08h00 – 17h00 (Flexibility does apply) with possible after-hours work

Ideal Experience

  • Strong troubleshooting skills
  • Root cause analysis
  • Documenting resolution to problems.

Ideal Qualifications

  • Relevant qualification, B-Tech / Bachelor’s degree in IT
  • MCSE certified.
  • A+ certified.
  • Most Important Attribute
  • Willing to learn and continue your education in the IT field.

  • Communication skills, both written and spoken.
  • Active listening to properly understand and troubleshoot problems.
  • Systems Knowledge
  • Microsoft Office Suite

Job Specification

Desktop Engineer Trainee – June 2024.pdf (146.85 kb) – 2024-06-10 2:40:14 PM

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