x2 Service Representative posts available at Eskom

This position will provide and support efficient personalised generic and interface customer services to Eskom’s residential customers in a defined geographical area.

Closing date: 31 May 2024

Location: Limpopo

Minimum Requirements

  • Grade 12/NCV4/NSC3/N3 and languages/ Diploma/Certificate Low-voltage official at NQF4 with 120 credits

Related Minimum Experience:

  • 2 Years Basic understanding of electricity

Skills and Competencies

  • Behavioral
  • Integrity
  • Honesty
  • Trustworthiness
  • Professionalism


  • Team Player

Motivating Teams

  • Coaching
  • Mentoring
  • Developing


  • Thorough understanding of customer service and marketing theory
  • Understanding business processes
  • Understanding Eskom business


  • Relationship building
  • Functional and technical
  • Problem solving
  • Analytical
  • Negotiation
  • Communication

Key Responsibilities

  • Build customer relationships.
  • Maintain customer data.
  • Execute generic service activities.
  • Execute vending and prepaid activities.
  • Facilitate and enable quotation and connection activities.
  • Facilitate and enable conventional measurement and metering tasks.

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