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Corteva Agriscience™ Information Technology Internship 2024

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JOB OVERVIEW

Corteva Agriscience™ is recruiting and invites qualifying professionals to apply for the Information Technology Graduate Internship Programme 2024.

  • Location: Centurion, Gauteng, South Africa
  • Req ID: 231471W-01

We’re hiring for the Corteva Agriscience™ 2023 South Africa Graduate Learnership, which is an occupation-based learning programme aimed at building skills that have economic value, and which incorporates at least one unit standard.

ABOUT CORTEVA AGRISCIENCE™

Corteva Agriscience™, the world’s first dedicated agriculture start-up, serves to enrich the lives of those who produce and those who consume, ensuring progress for generations to come.

Our employees fulfill this purpose everyday by building/participating in an inclusive culture where we encourage each other to stay curious, think differently, act boldly and do what’s right for our customers, our co-workers, our partners and our planet.

With over 20,000 team members from 130 countries, innovating in 140 world class R&D facilities, we have the resources, leadership heritage and partner ecosystem to make a meaningful impact now and into the future.

ROLE PURPOSE

We’re hiring for an IT (Information Technology) Intern. You Will Be Part of Growing Team:

The IT Service Delivery Intern is responsible for providing a multi-channel IT support experience to Corteva employees. They execute operational IT activities as well as supporting the delivery of local field services teams to meet and exceed our users’ expectations.

This includes supporting all local IT infrastructure, supporting the implementation and user adoption of IT systems and solutions and functioning as a super user. They act as project team members for local IT projects. The IT Service Delivery Intern is an active contributor to the Regional IT Operations team..

DUTIES AND RESPONSIBILITIES

  • Executing all local IT operational activities: infrastructure, compute, end user computing, telecom etc.
  • Supporting the delivery of the local field services teams.
  • Supporting the implementation of IT systems and projects.
  • Support the implementation of local IT projects.

  • Collaborating with employees to understand employee needs and identifying technology solutions that enhance the employee experiences.
  • Monitoring KPIs and user satisfaction and develop action plans to address areas needing improvements.
  • Driving the adoption of a multi-channel experience including tools and capabilities around the Service Desk.

  • Ensuring efficient, effective, and aligned IT operational processes at Corteva
  • Functioning as a super user, carrying out user training, change management and ensuring regular IT communication at local levels.
  • Acting as an escalation point and driving issue resolution by managing the interaction across IT teams, internal and external.
  • Setting up user pc’s and handling user queries and being part of the user support team resolving IT tickets.

HOW TO APPLY

Apply directly on the Corteva Agriscience careers portal via the link below:


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