Sasria is hiring a Receptionist/ Switchboard Operator | APPLY WITH GRADE 12

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Sasria SOC Ltd is hiring and invites qualifying professionals to submit applications for the job vacancy: Receptionist/ Switchboard Operator.

Closing date: 18 January 2024

Closing Date2024/01/18
Reference NumberSAS240105-2
Job TitleReceptionist/Switchboard Operator
Job TypePermanent
DivisionPeople Management
DepartmentHuman Capital Operations
EE Occupational LevelsLevel 2 & 3: Semi-skilled

Location: Sandton, Gauteng, South Africa


Sasria SOC Ltd is the only non-life insurer that provides special risk cover to all individuals and businesses that own assets in South Africa, as well as government entities.

This is unique cover against risks such as civil commotion, public disorder, strikes, riots and terrorism, making South Africa one of the few countries in the world that provide this insurance, particularly at affordable premiums.

By enabling businesses to restore their liquidity or operations quickly and efficiently after experiencing loss or damage due to special risk events, Sasria SOC Ltd plays a significant role in preventing job losses, maintaining livelihoods, restoring pride and dignity and facilitating economic stability.


  • The purpose of the position is to render effective and professional administrative services to the Sasria and its stakeholders.
  • Handle all queries efficiently and in the most appropriate and professional manner possible.
  • Answer calls on switchboard efficiently and promptly while maintaining a professional demeanour.



  • Senior Certificate (Grade 12 or equivalent).
  • Recognition of Prior Learning (RPL).


  • At least 3 or 5 years as a receptionist/switchboard operator, or 5 years in facilities or Office Administration/Co-ordinator/Assistant environment.


1. Switchboard Management/ Reception

  • Attitudinal disposition when answering the calls per Sasria approved standard.
  • Answer calls on switchboard efficiently and promptly while maintaining a professional demeanour.
  • Level of compliance with appropriate standards for collecting and communicating (forwarding) messages.

  • Re-route calls to various departments/staff.
  • Handle all queries efficiently and in the most appropriate and professional manner possible.
  • Keeping record of non-Sasria related calls.
  • Arrange relief person when other receptionist is out of the office (for lunch breaks, when attending meetings).
  • Welcome visitors.

2. General Office Administration

  • Ensure re-routing of hand delivered mail, parcels and mail collected from the post office to various departments and Managers.
  • Control of the Post Register.
  • Request for Quotations in respect of stationery, groceries as per procurement policy.

  • Capture PR on system in respect of stationery and groceries as per the procurement policy.
  • Update internal extension telephone list and forward to relevant staff and copy to security at reception.
  • Health and Safety representative (various duties, booking training, scheduling meetings, etc).

3. Ad hoc Duties

  • Perform any reasonable task as and when required by the Facilities Team Leader.


Sasria are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible.

Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.


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