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Absa Bank Customer Experience Learnership Programme 2024

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JOB OVERVIEW

Absa Bank invites qualifying professionals to apply for the Customer Experience Learnership Programme 2024.

Closing date: 28 December 2023

Location: Sandton, Gauteng

JOB PURPOSE

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards.

Understand and manage compliance and other regulatory requirements regarding logging and handling of formal disputes.

ABOUT ABSA

Absa Group Limited, commonly known simply as Absa and formerly the Amalgamated Banks of South Africa (ABSA) until 2005 and Barclays Africa Group Limited until 2018, is a multinational banking and financial services conglomerate based in Johannesburg, South Africa and listed on the Johannesburg Stock Exchange. 

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Bring your possibility to life! Define your career with us!

KEY RESPONSIBILITIES

Outputs to deliver this accountability:

  • Analysing incoming queries and respond thereto. Logging formal disputes with full understanding of subject matter as well as legal and other regulatory aspects pertaining to the dispute.
  • Maintaining excellent external and internal stakeholder relationships

  • Analysing dispute resolution data and assist with compiling reporting on disputes, including reporting on root cause analysis
  • Assist in keeping detailed minutes of formal internal forums to accurately capture decisions and actions. Requires detailed understanding of complex subject matter and well as applicable regulatory framework.

MINIMUM REQUIREMENTS

  • NQF Level 6:
  • BCom Law or LLB (Essential)

HOW TO APPLY

Interested candidates should submit their resume with a cover letter detailing their motivation for joining the learnership program

Join us on this exciting journey to develop your skills and make a meaningful impact in the world of stockbroking and portfolio management.

You apply online for this exciting opportunity. Please click on the link below to view further detail and/ or apply.

Absa Bank Limited is an equal opportunity, affirmative action employer.


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