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Standard Bank Group is recruiting for Bank Receptionist [x4 posts]

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JOB OVERVIEW

Standard Bank Group is hiring and invites applications for the following job vacancy: Customer Liaison Officer [x4 posts].

Closing date: On-going.

Location: Free State [x1 post] and Mpumalanga [x3 posts]

ABOUT STANDARD BANK

Standard Bank Group Limited is a major South African bank and financial services group. It is Africa’s biggest lender by assets.

The company’s corporate headquarters, Standard Bank Centre, is situated on Simmonds Street, Johannesburg.

As Africa’s largest bank, we’re proud of our 160 year history of driving Africa’s growth and excited for the innovations to come as we build Africa’s future.

JOB PURPOSE

To provide a branch reception function by identifying the customer’s needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

QUALIFICATIONS

Minimum Qualifications
Type of Qualification: NQF Level 5
Field of Study: FAIS Accredited 

Experience Required
Client Coverage
Personal and Private Banking

EXPERIENCE

  • 1-2 years
  • Branch banking and administrative experience, exposure to enquiries and query management.

COMPETENCIES

Behavioral Competencies:

  • Documenting Facts
  • Embracing Change
  • Following Procedures
  • Interacting with People
  • Interpreting Data

  • Managing Tasks
  • Meeting Timescales
  • Producing Output
  • Showing Composure
  • Team Working
  • Thinking Positively
  • Upholding Standards

Technical Competencies:

  • Banking Process & Procedures
  • Client Servicing
  • Customer Reception and Channelling
  • Product Knowledge (Consumer Banking)

APPLICATIONS

Please click on the links below to view more and/ or apply directly on the Standard Bank careers portal.

Officer, Customer Liaison (Level 2)

Officer, Customer Liaison (Level 1)

Officer, Customer Liaison (Level 2)

Officer, Customer Liaison (Level 1)


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