Nedbank is hiring a Subpoena Execution Officer | APPLY WITH MATRIC

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Nedbank South Africa is hiring and invites suitably qualified candidates to apply for the vacancy: Subpoena Execution Officer.

Closing date: 04 October 2023

Location: Sandton, Johannesburg, ZA


Founded in 1888, Nedbank is a commercial banking institution based in Sandton, South Africa. The bank offers a wide range of wholesale and retail banking services through its main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retail and Business Banking, and Nedbank Wealth.

Nedbank Group provides retail and wholesale banking services to its clients through structuring, lending, underwriting, and trading businesses.

Additionally, the bank offers credit finance, investing, insuring, and trading services to the agriculture, medical, infrastructure, energy, mining, accounting, legal, and professional services sectors.


To respond to formal requests submitted to Nedbank for information and documentation; as stipulated in subpoenas; to ensure adherence to legal and/or statutory requirements.


  • Build strong relationships with external stakeholders by networking and regular communication.
  • Build and maintain working relationships by networking; ongoing communication and sharing relevant information.
  • Support business development initiatives by implementing the agreed Service Level Agreement with the regional distribution owners.

  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
  • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).

  • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank. 
  • Create awareness and expand business opportunities by presenting products through various media.
  • Support implementation of projects by coordinating and project managing all activities and making suggestive recommendations.

  • Create new business initiatives and expand current distribution channels by identifying opportunities through market and competitor analysis; recommending innovative ideas for services.
  • Minimise risks by adhering to regulations; policies and procedures and executing on governance.

  • Identify business opportunities from existing and new channels by analysing available data; collaborating with other departments; engaging and meeting relevant stakeholders.
  • Gather information and make Client Value Proposition (CVP) by understanding the bank process; researching (market insights); reviewing market segment information and proposing ideas that are aligned to business strategy.

  • Put together a business case by compiling all relevant information; come up with findings and draft a proposal with appropriate recommendations and alternatives.
  • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.

  • Identify training courses and career progression for self through input and feedback from management.
  • Ensure all personal development plan activities are completed within specified timeframe.

  • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
  • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders’ businesses by highlighting benefits in support of the implementation of recommendations.


Essential Qualifications – NQF Level

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification

  • Matric / Grade 12 / National Senior Certificate


  • 3 – 5 years experience in a branch administration environment

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills
  • Banking knowledge

  • Banking procedures
  • Cluster Specific Operational Knowledge
  • Business principles
  • Business terms and definitions
  • Governance, Risk and Controls

Type of Exposure

  • Completing various administrative and secretarial duties (e.g.; answering phones; making copies; filing)
  • Building and maintaining effective cross-functional relationships with internal and external stakeholders
  • Managing customer expectations
  • Interacting with diverse people

  • Working in a fast-paced and changing environment
  • Capturing data
  • Checking accuracy of reports and rec
  • Interacting with various levels of management
  • Managing conflict situations
  • Answering employee questions

Behavioural Competencies

  • Administrative procedures and systems
  • Banking procedures
  • Client service principles
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills


Click or tap on the link buttons below to view more details and/or apply. Please contact the Nedbank Recruiting Team at +27 860 555 566.

Preference will be given to candidates from the underrepresented groups.


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