Receptionist job vacancy at University of Johannesburg (UJ) School of Tourism and Hospitality

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The University of Johannesburg (UJ) School of Tourism and Hospitality invites applications for the vacancy: Guest Relations Receptionist (Re-advert).

  • Advert reference: uj_001019
  • Apply by: 26 May 2023

Position Summary

  • Campus: Auckland Park Bunting Road Campus
  • Contract: Permanent
  • Remuneration: Market related


The University of Johannesburg (UJ) is a vibrant and cosmopolitan university, anchored in Africa and driven by a powerful strategy focused on attaining global excellence and stature (GES).

With an emphasis on independent thinking, sustainable development and strategic partnerships, UJ is an international university of choice.

The University is guided by the Vice-Chancellor’s vision of “Positioning UJ in the Fourth Industrial Revolution (4IR) in the context of the changing social, political and economic fortunes of Africa”.

Job Description:

School of Tourism and Hospitality develops future-fit leadership for the Tourism and Hospitality by providing both high quality programme offerings as well as facilities which host functions and events.

The Kerzner Unit is one the commercial facilities which provides services and contributes to the high quality teaching and learning environment which the students are exposed to.


  • Responsible for Event/Function coordination
  • Issuing, maintaining and filing of contracts
  • Client Liaison
  • Maintenance and updating of guest database

  • Answering phone calls and reply to emails
  • Assist with general administration
  • Driving event space utilization to optimal level
  • Driving revenue and able to do forecasting

Minimum Requirements:

  • Diploma or Certificate (NQF 6) in Hospitality or related field   
  • 3 Years’ experience in Hospitality Industry
  • Experience in Event/Function coordination

  • Extensive and proven competence in and knowledge of the following computer programs: MS Word, Excel, Internet and   email (Ms Outlook), Micros and Opera
  • Excellent interpersonal, organizational and communication skills

  • Ability to work in a team
  • Ability to prioritize workload and to work under pressure and after hours if required
  • Ability to work unsupervised

Competencies and Behavioural Attributes:

  • Time management
  • Effectiveness of interpersonal skills
  • Effectiveness of communication both internally and externally

  • Telephone manners
  • Meeting deadlines and timeframes in relation to issuing of contracts
  • Strong knowledge of events, practices and procedures

  • Ability to work effectively with staff, media, STH heads, university officials and the general public using tact and diplomacy;
  • Negotiation skills
  • Ability to work with students 


  • Experience working within the hospitality industry

Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post.

Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.

Enquiries (UJ e-recruitment Portal)

If you have general enquiries regarding the advertised post, please send an e-mail with the subject line being the reference number of the post to [email protected]

If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: 0861 227337/010 140 3099 or email [email protected]

Candidates may be subjected to appropriate psychometric testing and other selection instruments.


  • Enquiries regarding job content: Mr Gerald Hamadziripi (011) 559-1159
  • Enquiries regarding remuneration and benefits: Antoinette Kanfer (011) 559-2548 (HCM Business Partner).


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