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Swiss Reinsurance Company: Claims Internship Programme 2023

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Swiss Reinsurance Company Ltd, commonly known as Swiss Re, is recruiting and invites applications from recent graduates for the Claims Internship Programme 2023.

  • Closing date: On-going
  • Location: Cape Town, Western Cape, ZA

About the role: We are looking for a learner in the Life & Health Claims Department in Cape Town.

Do you have first-rate organisational skills, attention to detail, a proactive approach and good analytical thinking? Then we are looking for you!

Your job will include amongst others:

  • General internal administration i.e., process and governance.
  • Track and manage departmental projects.
  • Coordinating and organising internal and external meetings, preparing agendas, taking meeting minutes.

  • Maintaining client contact details list.
  • Helping to organise training events and seminars etc.
  • Assisting with the preparation of presentations, client resource material, hand-outs.

  • Electronic filing, scanning, and archiving or physical and electronic documents on Share Point and maintain an organised electronic filing system.
  • Daily triaging claims on claims adjudication system.

  • Assisting with the keeping of statistics and drawing of statistical reports and dashboards from the system.
  • Assisting with the synopsising and pre-assessment of claims
  • Assisting with the development and maintenance of a medical and other resource lists.

This role is being filled as 12 months contract.

Qualifications and Requirements:

  • Minimum bachelor’s degree, higher certificate, or diploma in Business Administration or similar
  • Fresh graduate with maximum 1 year working experience

  • Some basic knowledge in project management would be an advantage.
  • Excellent English, written and spoken. Ability to speak and write any other language spoken in Sub Saharan Africa (e.g., Portuguese, Swahili, French) would be an advantage.

  • Excellent and up-to-date knowledge of MS Office tools (PowerPoint, Excel, and Word).
  • Excellent communication skills with people at all levels and from all backgrounds/cultures.
  • Proactive attitude and ‘can do’ mentality, solution oriented.

  • Strong team player, yet assertive and able to manage conflicts.
  • Good at completing tasks to deadlines, sometimes under pressure.
  • Analytically minded with the ability to critically review existing processes.


Preference will be given to Employee Equity candidates.


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