Government Pensions Administration Agency is hiring Admin Officers x6 posts

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The Government Pensions Administration Agency (GPAA) is inviting applications for vacant posts of ADMINISTRATIVE OFFICER: TRACING (REGIONAL SUPERVISOR) (X4 POSTS).

Closing date: 20 March 2023 before 12h00 noon

SALARY : R269 214 per annum (level 07), plus 37% in lieu of benefits

The purpose of the roles are to assist in the tracing of beneficiaries to enable the processing of unclaimed and unpaid benefits for GPAA.

Four contract positions of Administrative Officers (Regional supervisors) within the Unclaimed and Re-issues Section are currently available at the Government Pensions Administration Agency based in the respective areas as indicated: Durban, Pretoria, Mafikeng and Polokwane Regional Offices.

CENTRE : Based At: Durban, Pretoria Ho, Mafikeng and Polokwane Regional Offices

  • Durban: Ref No: AO/TRUC/DURBAN/2023/03-1C
  • Pretoria: Ref No: AO/TRUC/PTA/2023/03-1C
  • Mafikeng: Ref No: AO/TRUC/MAF/2023/03-1C
  • Polokwane: Ref No: AO/TRUC/POL/2023/03-1C

REQUIREMENTS : A recognized three-year tertiary qualification/B Degree/National Diploma in Finance/Accounting (at least 360 credits) with two years appropriate experience within the Finance/ Accounting environment of which at least one year includes exposure in Unclaimed Benefits and Re-Issues (Tracing) or debt collection.

Supervisory experience of at least 6 months will be an advantage. Computer literacy that would include a good working knowledge of Microsoft Office products, which include Word and Excel.

Proficiency in English is a requirement and the ability to speak any of the other official languages in the province (applying for) will be an added advantage.

The applications of individuals currently residing in the respective provinces may receive preference and targeting the geographical area sourced for.

Knowledge of the Treasury Regulations on Pensions Administration; Knowledge of Public Finance Management Act (PFMA; Knowledge of applicable legislation within Unclaimed Benefits and Tracing Section;

Knowledge of Government Employees Pension Rules and Legislation; Knowledge of compliance with standard accounting and relevant procedures;

Self-management skills; Problem solving skills; Analytical thinking; Time management; Delegation skills; Customer service orientation;

Communication skills (written) with the ability to communicate at all levels; Ability to work accurately and independently; Ability to work in a team; Ethical conduct; Deadline driven; Initiative.

DUTIES : Pro-active stakeholder management: Coordinate the communication with departments of COGTA, DPSA, and Social Development on tracing matters in respective provinces;

Manage the unclaimed benefits lists and tracing done by the employer departments in respective provinces;

Manage the unclaimed benefits list and tracing done by DPSA, COGTA and Social Development agents (community development workers);

Manage the tracing relationships with municipalities in respective provinces; Establish tracing networks with all external parties including public entities.

Assist in tracing of unclaimed and unpaid benefit cases: Request and download Unclaimed Benefits accounts to Excel and reconcile;

Ensure that Unclaimed Benefit cases are allocated and traced; Identify complex cases and engage the Forensic Unit and the supervisor for solution;

Prepare cases for second level tracing, according to specified procedure and requirements; Monitor work done by external service providers on tracing of Unclaimed Benefits;

Ensure correct beneficiaries are paid; Engage Forensic department when syndicates are involved in defrauding unclaimed benefits; Minimize the cost of tracing Unclaimed Benefits.

ENQUIRIES : Mr Mbongiseni Nkosi Tel No: 012 399 2202 Application enquiries: Ultimate Recruitment Solutions Tel No: 012 811 900

APPLICATIONS : Applications must be submitted with fully completed new Z83 form indicating correct
reference number obtainable from a link at the end of this article, and a detailed Curriculum Vitae.

NB: Foreign applicants should submit the following documents:

  • SAQA Evaluation Certificate,
  • Sace and Quota Work Permit and
  • Police Clearance (only when shortlisted)

It is mandatory to email your application (comprehensive CV and new Z83 signed) [email protected] quoting the reference number in the subject heading of the email

Closing date: 20 March 2023


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