Jobs

Call Centre Agent 

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FirstRand is hiring a Call Centre Agent at Stonemill Office Park, Johannesburg, Gauteng, South Africa in The Engine Room Call Centre.

Purpose

To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met.

Experience and qualifications

  • Minimum Qualification – Grade 12
  • Preferred Qualification – Relevant Diploma

  • Experience – 1-3 years Call Centre Agent Experience
  • Person must not be an unrehabilitated insolvent

All appointments will be made in line with the Bank’s Employment Equity plan The Bank supports the recruitment and advancement of individuals with disabilities.

In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis.

The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.


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