Assistant Officer: Revenue and Credit x3
Eskom is hiring and inviting applications for the posts of Assistant Officer Revenue and Credit (Distribution) Bellville and Uitenhage.
Area of Speacialization: To provide sales, generic and interface customer services related to revenue and credit management process in a defined geographical area, collect overdue live debt, provide support to the value chain sub-process.
Minimum Requirements
- National Diploma in Finance/Commerce/Accounting at NQF6 with 240 credits
- 2 years experience in Finance or Customer Service
Skills and Competencies
Behavioural:
- Integrity
- Honesty
- Trustworthiness
- Professionalism
Leadership: - Team player
- Motivating teams
- Coaching
- Mentoring
- Developing
Knowledge: - Business processes
- Bilingual/Multi-lingual
- Counselling and conflict handling
Skill: - Communication and interpersonal
- Planning and organisational
- Stress management
- Customer service and marketing
- Telephone
- Computer
Key Responsibilities
- Conduct credit revenue and credit management process
- Be responsible for customer data.
- Handle generic service activities.
- Direct the daily customer service activity operations.
- Build relationship between customers and Eskom via proactive interventions.
- Conduct measurement and meter related tasks.
- Perform vending and prepaid activities.
- Process quotation and connection activities
Location : South Africa (Western Cape)
Reference Number : NM22/2022
Closing Date : 30/11/2022
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