Jobs

Assistant Officer: Revenue and Credit x3

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Eskom is hiring and inviting applications for the posts of Assistant Officer Revenue and Credit (Distribution) Bellville and Uitenhage.

Area of Speacialization: To provide sales, generic and interface customer services related to revenue and credit management process in a defined geographical area, collect overdue live debt, provide support to the value chain sub-process.

Minimum Requirements

  • National Diploma in Finance/Commerce/Accounting at NQF6 with 240 credits
  • 2 years experience in Finance or Customer Service

Skills and Competencies

Behavioural:

  • Integrity
  • Honesty

  • Trustworthiness
  • Professionalism

    Leadership:
  • Team player
  • Motivating teams

  • Coaching
  • Mentoring
  • Developing

    Knowledge:
  • Business processes

  • Bilingual/Multi-lingual
  • Counselling and conflict handling

    Skill:
  • Communication and interpersonal
  • Planning and organisational

  • Stress management
  • Customer service and marketing

  • Telephone
  • Computer

Key Responsibilities

  • Conduct credit revenue and credit management process
  • Be responsible for customer data.
  • Handle generic service activities.

  • Direct the daily customer service activity operations.
  • Build relationship between customers and Eskom via proactive interventions.

  • Conduct measurement and meter related tasks.
  • Perform vending and prepaid activities.
  • Process quotation and connection activities

Location : South Africa (Western Cape)

Reference Number : NM22/2022

Closing Date : 30/11/2022


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